Customer Advisor - Flemish Speaker - Webhelp France - Campo Pequeno

Job description

About Webhelp

Webhelp is a French multinational BPO company that is making business more human for the world's most exciting brands. By choosing Webhelp, you will be part of a community of over 120,000 game-changers from more than 140 locations in 60 countries.

Join us at Webhelp and you will have the opportunity to be part of a multicultural team, a fast-paced environment, and a diverse pool of engaging projects for some of the most progressive B2C and B2B brands worldwide.

What you'll be doing at Webhelp

As a Flemish-Speaking Customer Advisor, you will:

Assist clients via inbound calls, chat, or e-mail in all processes by answering inquiries and attending potential requests

Resolve product or service problems by clarifying the customer's complaints.

Provide accurate, valid, and complete information by using the right methods/tools.

We'll be a great match if you:

Have a high level of Flemish (written and oral) and fluent in English (B2)

Have excellent communication skills coupled with empathy and team spirit

Have previous experience in Customer Service or as a sales representative

For non-EU residents, it is mandatory to have a valid work permit

If you feel you don't check off every qualification in the job description, we encourage you to apply either way. We will do our best to match you with the right job, whether it's this one or a future role.

What we offer you:

Strong compensation package (14 monthly payments per year plus bonus)

Monthly meal allowance paid in voucher card (net)

Private Health Insurance from day 1

Bring a Friend Program with attractive incentives

Personal and career development programs and mentoring to develop skills

Possibility to participate in a growing multicultural Project

Flexible Schedule

Work in a diverse environment with people from over 75 nationalities

Benefit from our modern amenities, many discounts in local businesses, free medical appointments at the office, sports, and social responsibility activities, internal parties, and much more!

We promote inter-company mobility to work at any of our sites around the world

Relocation package and accommodation guaranteed (for 12 months for people from abroad)

Workplace: Work on-site in Lisbon, Portugal

Webhelp is an equal-opportunity employer.

Webhelp is committed to equal employment opportunities for all candidates and a work environment free of discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and personal qualifications, without regard to gender identity, age, religion, ethnicity, family or parental status, or any other classification protected by applicable national laws.

Desired profile