Service Technician Level 2

Job description

Auto req ID

105476BR
Entity

Volvo Buses
Position Description

Service Technician Level 2

This is a specialist level, where technicians are assigned responsibilities for performing highly skilled mechanical work in the repair and maintenance of coaches. Responsibilities may include trouble-shooting repair needs which are difficult to identify; independently completing major repair projects, or directing projects requiring a team effort, including supervision of others in the completion of some work.

Core Responsibilities
·  Work independently or in a team environment with minimal supervision
·  Diagnose and repair Electrical. HVAC, suspension, Pneumatic and Brake Systems
·  Provide training, assistance, and mentoring of fellow coworkers
·  Respect and care for the customer and their equipment
·  Develop personal professional and technical skills on an on going basis
·  Act as a worthy representative of Prevost at all times
·  Foster teamwork and improved communications between sectors at all times
·  Respect the rules and guidelines of the company
·  Demonstrate leadership through application of the RED CARPET POLICY
·  Uphold and promote corporate core values
·  Comply with the quality and safety standards of the organization
·  Provide customer service while upholding the level of performance and quality and quality of the motor coach to ensure repeat business and continued loyalty of our customers
·  Diagnose and repair customer equipment
·  Complete documentation thoroughly and timely according to company requirements
·  Maintain a clean and safe work environment on a continuous basis
·  Verify the materials and equipment used in compliance with ISO guidelines Knowledge, Skills & Ability
·  Pass required aptitude test
·  Advanced troubleshooting and diagnostic abilities
·  Go to type person in areas of expertise
·  Ability to look up parts efficiently and independently
·  Assist customers over the phone with technical issues and / or questions
·  Fill in for team leader when needed
·  Be proficient in electronic media and laptop use
·  Education & Experience
·  Maintain all requirements for Level 1 and Level 2 technician
·  ​High School Diploma or G.E.D
·  4 years of qualified mechanical experience substituting one year of related technical training for a year of experience
·  Proactively acquire and expand knowledge of the latest technology and systems in the industry Minimum Requirements
·  Possess comprehensive set of tools
·  Ability to read and write
·  Comply with DOT physical standards
·  Lifting heavy objects
·  Standing long periods of time
·  Exposure to extreme weather variances
·  EPA certifications for the safe handling of refrigerant desired
Country

United States
Position Title

Service Technician Level 2
City/Town

Washington
Functional Area

Aftermarket
Travel Required (maximum)

Occasional Travel
About us

The Volvo Group drives prosperity through transport solutions, offering trucks, buses, construction equipment, power solutions for marine and industrial applications, financing and services that increase our customers' uptime and productivity. Founded in 1927, the Volvo Group is committed to shaping the future landscape of sustainable transport and infrastructure solutions. Countless career opportunities are offered across the group's leading brands - Volvo, Volvo Penta, UD Trucks, Terex Trucks, SDLG, Renault Trucks, Prevost, Nova Bus, Mack, Eicher, Dongfeng Trucks and Arquus.

Volvo Buses , is driven by a purpose to ensure that millions of people reach their travel destination every day. Reliably, safely and with respect for the environment. We want to make a difference, being pioneers of sustainable transport solutions of the future. We want to be there for our customers providing uptime and reliability, all over the world every day. Volvo Buses is leading the biggest technology shift in public transport in decades with our electromobility offer. We work with passion, we trust each other and we embrace change to stay ahead. We make our customers win.

Employment/Assignment Type

Regular
Last application date

04-Sep-2020
State / Province

District of Columbia
US Disclaimer text

Volvo Group North America is an Equal Opportunity Employer
E.O.E./M/F/Disability/Veteran

We Participate in E-verify