Service & Retail Price & Offering Manager

Job description

Transport is at the heart of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you're looking to make a difference on a global scale by working with the next generation of technology and the sharpest colleagues, then we'd be a perfect match.

We’re looking for a Service & Retail Price & Offering Manager to drive our pricing strategy and secure sustained growth in the service market.  So are you passionate about development and able to structure service solutions and/or service packages and analyzing and driving efficiency in service. And are you a strategic thinker with a passion for pricing, profitability, and long-term business development and do you possess excellent skills in project management?

Then you might be our new Service & Retail Price & Offering Manager. 

 

Your responsibilities

As a Service & Retail Price & Offering Manager you will be responsible for price realization, standard discount and discount levels at Volvo Denmark and secure bottom line results, charge rate, workshop contribution, parts contribution, services growth, penetration and profitability for the organization.  

Your main responsibilities in this position will be:

·  To secure profitable business development and competitive pricing between parts, service contracts, workshop hours and service package pricing in service market.
·  To be the owner and Driver of price and offering forum/network in service market including Parts, Services and Operational Retail functions 
·  To be the owner of the authorization structure, securing proper delegations and documentation and regular review and update 
·  To support into reaching growth targets set for the service market on the different business areas 

Your tasks

·  Monitor and deliver price development reports to management team, propose actions
·  Execute profitability analysis on service market areas: Workshop, Parts, Services Contracts & connected services, reporting and follow up 
·  Provide market price studies and analysis vs. markets’ situation and competitors 
·  Analyze discount levels in business areas and propose actions to drive improved profitability 
·  Participate in relevant fora with HQ and secure communication, alignment and best practices 
·  Together with the price network propose and implement new offering and pricing structure for Parts, Service contracts and Connected services
·  Secure proper implementation and handling of decided price increases in all areas
·  Enter workshop frame agreements - secure right discount level and follow up  
·  Own and drive activities and governance through Price Network 

You’ll be the key driver in shaping our service pricing and offering and ensure that we stay competitive, profitable, and customer focused at all times.

Your qualifications

·  We expect that you have experience with price analysis, possess a strong business understanding and knowledge about and maybe experience from the transport business. 
·  You may be analytically strong with an ability to transform strategies into actions.
·  You are experienced in identifying areas of improvement and you are a strong project manager.
·  You have excellent collaboration skills, but you are also self-managed and structured and have experience with Power-BI tools. 
·  As we are an international cooperation with a Swedish HQ, we also expect that you have strong English skills and maybe some understanding of Swedish (not a requirement).
·  You are able to work in a diverse environment and understand the importance of building and maintaining an activity network across borders and organizations  
·  You are a good networker and collaborator both internally and with external partners  
·  You are a strong communicator and presenter, and comfortable in leading and presenting strategies and driving a direction. 
·  You are driven, persistent and quality conscious  

 

Apart from that you are

·  service minded and structured 
·  driven, persistent and quality conscious  

Do you still find this job interesting?

We thus offer an exciting position in a market leading company where you will get influence and responsibility and contribute to an even stronger market position for Volvo Danmark.

The work environment is informal but professional with excellent and skilled colleagues.

We also offer an attractive compensation package that match your qualifications.
 

So, if you're analytical, structured, and thrive in a role with broad collaboration and strategic influence, we’d love to hear from you as soon as possible, but we also wait for the right colleague.

We do however expect to welcome our new colleague by August 1, 2025, at the latest.

If you have any questions to the position, you may contact Service Market Director Joakim Nilsson by phone +45 61827898

We are having ongoing interviews so do not hesitate to apply quickly by means of the Apply link.

Volvo Denmark is part of the Volvo Group and is responsible for the Danish activities relating to the group's truck brands: Volvo Trucks, Renault Trucks, Mack Trucks, UD Trucks and Eicher. Volvo Denmark is responsible for the sales and service of Volvo Trucks and Renault Trucks in Denmark. Volvo Truck Center Denmark is part of the Volvo Group, which has been at the forefront of the development of transport solutions for the past 80 years. Volvo Truck Center Denmark's objective is to run a well-run and profitable business with high market shares and satisfied customers and employees, combined with adherence to our values: Quality, Safety and Environment. When you apply for a job with Volvo Danmark A/S, your personal data is recorded, protected and processed for the specific recruitment purpose in accordance with the applicable legislation.

Job Category:  Sales & Services

Organization:  Volvo Trucks

Travel Required:  Occasional Travel

Requisition ID:  20181