Offers “Volvo”

Expires soon Volvo

Process Quality Engineer

  • Internship
  • Salem (Salem)
  • Energy / Materials / Mechanics

Job description

Auto req ID


Mack Trucks
Position Description

Mack Trucks launched the all-new Mack® MD Series of medium-duty trucks , adding to its already robust product lineup to reach new customers and applications. Serial production of the Mack MD Series will begin in July 2020.
Mack also announced a $13 million investment to establish its Roanoke Valley Operations (RVO), a new manufacturing facility in the Roanoke Valley, Virginia, for the production of the Mack MD Series. Mack’s investment is being used for equipment, tooling and building enhancements in the 280,000 square feet of the facility dedicated to the assembly of Mack medium-duty vehicles.

Come and be part of the exciting startup opportunity with the objective to start small and grow fast.
We believe in the importance of diversity and inclusiveness to make us a stronger and better organization. The motivation and passion to support our customers set us apart from others that want to be like us. Our company culture is how we interact with each other, with our customers and society as a whole. It is the foundation on which everything else is built. We embrace new ideas and constantly challenge the status quo – innovation is driven by a willingness to change to stay ahead and find smart ways to create new solutions.

If you are ready for meaningful challenges, have a passion for quality and customer satisfaction, and eager to make a difference, we invite you to apply for the Process Quality Engineer with our company. At Mack Trucks, we support our team members in achieving their goals while at the same time helping to make our customers successful.

We strive for balance and believe that actively prioritizing a high level of diversity in our workforce creates a competitive advantage. It is our people that make the difference!

Purpose / Description
As a Process Quality Engineer at Mack Trucks , your main role will be as a Subject Matter Expert in one or more of the core Quality Processes horizontally integrated into the production shop floor. In addition to maintaining and upholding internal processes, you will facilitate the journey to implement Global Volvo Group best practices.

This role will require strong interpersonal and teamwork skills to ensure the highest level of acceptance and understanding of the concepts to be enforced. Due to complexities of the processes and concepts, a strong analytic thinking candidate is also preferred.

Core Responsibilities

Subject Matter Expert on application and maintenance of Quality Processes and Concepts

Uphold premium quality by advocating for the customer

Develop and implement quality assurance processes and tools

Support quality training coordination

Develops engineering solutions to repetitive failures and all other quality problems that adversely affect plant operations. To fulfill this responsibility the Quality Engineer shall apply:

Data analysis techniques

Root-Cause Analysis methods

Failure Reporting, Analysis and Corrective Action Systems

Critical Competencies

Technical Competencies:

Strong understanding of best practice quality tools

Strong problem solver/decision maker, ability to take a well-ordered approach to solving problems and acting despite obstacles, resistance or ambiguity

Able to demonstrated knowledge of quality standards and the manufacturing business. Organization and ability to utilize policies, practices, trends, and tactics to accomplish business objectives

Knowledge of engineering concepts, manufacturing, the product, production standards and efficiency optimization tools; process-oriented

Proven ability to review and apply technical specifications and requirements to the assembly operation

Possesses strong analytical skills and demonstrated focus on process and Lean Manufacturing concepts

Blueprint reading

Proficient in Microsoft Office: Outlook, Word, Excel, PowerPoint, Access, Visio

Soft Skills:

Good organizational, verbal, and writing skills

Must be able to effectively work in a fast paced environment

Technically oriented; strong working knowledge of automotive operations

Good time management skills

Able to work in teams

Proven ability to manage multiple conflicting projects to successful conclusion

Strong data management and organizational skills

Proven ability to react to issues impacting production with a sense of urgency, promptly assessing the issue and developing a feasible action plan and following it through to successful completion

Effective communicator, able to speak to all audiences throughout the organization, understanding the various needs of audience members, and tailoring the message to address their concerns. Strong written communication skills

Ability to develop strong working relationships with team members, peers, and management at all levels

Minimum Education And Experience

Bachelor of Science Degree in Engineering, Manufacturing Engineering or related discipline from a four-year college or university

At least 3 years of experience in a Manufacturing Environment

CQE (Certified Quality Engineer) and /or Six Sigma Green/Black Belt preferred


United States
Position Title

Process Quality Engineer

Functional Area

Manufacturing Engineering
Travel Required (maximum)

Occasional Travel
About us

Founded in 1900, Mack Trucks is an iconic brand that embodies the American spirit: pioneering, hard-working, authentic and ambitious. Mack trucks are recognized around the world as “The American Truck You Can Count On,” thanks to our durable, reliable and application-driven vehicles that get the job done. With Mack Trucks you will be part of a global and diverse team. We work with passion, we trust each other and we embrace change to stay ahead. We make our customers win.

Mack is part of the Volvo Group, one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines under the leading brands Volvo, Renault Trucks, Mack, UD Trucks, Eicher, SDLG, Terex Trucks, Prevost, Nova Bus, UD Bus and Volvo Penta.

Employment/Assignment Type

Last application date

State / Province

US Disclaimer text

Volvo Group North America is an Equal Opportunity Employer

We Participate in E-verify