Parts and Service Advisor

Job description

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. 

What you will do

Our thriving and busy Reading Dealership is looking for an experienced Parts and Service Advisor to join our front of house team to provide a service to customers which will promote the profitable sale of Workshop Services and Products

Working Mon- Fri 40 hours, preferably 08.00 to 17.00  (1 hour lunch|), plus Saturday mornings when required, currently 1 in 3 paid at time and a half

Service:

·  Ensure when working on the Front of House reception that customers are greeted professionally and with a friendly manner when booking in their vehicle, relaying back costs and information from their service, parts and inspections etc.
·  Updating the customer throughout with timelines and costs where applicable
·  Ensure that the service area is kept clean and tidy, and that equipment is in good condition reflecting the image of an efficient and modern Retail Dealer point.
·  Ensure the Dealer point works to the criteria laid down in the Company Health and Safety policy.

Parts:

·  Ensure customer orders are taken and supplied to the correct specification.
·  Ensure that procedures are correctly carried out for the ordering of goods and their receipt.
·  Maintain an efficient filing and retrieval system.
·  Ensure that the parts area is kept clean and tidy, and that equipment is in good condition reflecting the image of an efficient and modern Retail Dealer point.

Who are you?

Key Skills / Competencies Required:

·  To be able to effectively communicate at all levels both written and verbally.
·  To work on a variety of in house systems as well as having good working knowledge/experience in Word and Excel
·  Bring vehicle industry parts and service experience
·  To be able to develop or work in developing new or enhancing existing processes
·  To be able to adapt and take on new skills and approaches.

What’s in it for you?

We offer a solid package of compensation and benefits, plus you will enjoy:

Salary c £30,000 plus overtime paid at time and a half

·  25 days holiday rising with service
·  pension scheme with employer matched contribution of up to 5%
·  healthcare cash back scheme
·  discounts across retailers, cinemas and theme parks ++
·  discount on Arval Contract Hire cars

We value your data privacy and therefore do not accept applications via mail. 

 

Who we are and what we believe in 
Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.

 

Applying to this job offers you the opportunity to join Volvo Group . Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities. 

 

As part of Volvo Group, Renault Trucks counts 10,000 professionals committed to have a positive impact on society. We want to contribute to a more sustainable future. We create the business opportunities to make it happen and we stand up to lead this transformation in the transport industry. We care for each other and value our work-life balance. We are eager to learn and grow. We think as entrepreneurs, we are empowered and fairly recognized for our contribution. We are simple, pragmatic, committed and warm. 

Job Category:  Sales & Services

Organization:  Renault Trucks

Travel Required:  No Travel Required

Requisition ID:  16782