Information Security Incident Liaison

Job description

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. 

About the role

Our central Cybersecurity Operations Center (CSOC) provides 24/7 monitoring and incident response for the group. To make incident handling effective across the business, we’re looking for an Information Security Incident Liaison to act as the bridge between the CSOC, our business stakeholders, and external suppliers .

This role is not traditional SOC work. You won’t be triaging alerts or investigating logs. Instead, you’ll ensure the right people are informed at the right time, coordinate incident activities within your scope (i.e., procurement/supplier-facing operations), and maintain clear documentation and reporting.

What you will do

·  Serve as the primary point of contact for security incidents affecting your business scope (i.e., supplier/procurement operations).
·  Coordinate communication between the central SOC, internal stakeholders (business, IT, legal, procurement), and relevant suppliers.
·  Ensure incident information is captured and documented in the incident management system (timelines, decisions, actions, key communications).
·  Organize and facilitate incident-related meetings/war rooms , including agendas, attendee coordination, notes, and action tracking.
·  Support the CSOC by gathering non-technical context (business impact, supplier contacts, operational dependencies) and relaying it back quickly.
·  Drive follow-ups after incidents: lessons learned , corrective actions, and confirm closure within your scope.
·  Create recurring deliverables such as monthly/quarterly/bi-annual incident summaries , trends, and management-ready reporting.
·  Help improve incident readiness within your area (contact lists, escalation paths, comms templates, supplier notification routines).

What you bring

Must-have

·  Experience in information security, risk/compliance, IT operations, service management, or a similar coordination-heavy role.
·  Strong ability to coordinate stakeholders under time pressure and keep communication structured and calm.
·  Comfortable writing clear, professional documentation: incident summaries, timelines, stakeholder updates, and executive-friendly reports.
·  Good understanding of incident response concepts and terminology (severity, containment, business impact, post-incident actions), even if you’re not hands-on technical.
·  Strong interpersonal skills required to work with technical SOC staff and non-technical business/supplier contacts.

Nice-to-have

·  Experience working with suppliers / third parties (TPRM, procurement, vendor management, outsourcing).
·  Familiarity with ITIL / incident management processes and tools (e.g., ServiceNow, Jira, Remedy).
·  Understanding of regulatory or contractual notification requirements (e.g., GDPR breach communication, NIS2/DORA).
·  Experience running post-incident reviews and driving action tracking.

We value your data privacy and therefore do not accept applications via mail. 

 

Who we are and what we believe in 
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.

Applying to this job offers you the opportunity to join Volvo Group . Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. ​We are passionate about what we do, and we thrive on teamwork. ​We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment. 

 

Trucks Technology & Industrial Division  hire team players who are ready to create real customer impact. Our decentralized teams work close to our customers, with speed and autonomy, to build what they truly need. 
Join us to collaborate on innovative, sustainable technologies that redefine how we design, build, and deliver value. Bring your curiosity, your expertise, and your collaborative energy, and together, we’ll turn bold ideas into tangible solutions for our customers and contribute to a more sustainable tomorrow. 

Job Category:  Information Technology

Organization:  Trucks Technology & Industrial

Travel Required:  Occasional Travel

Requisition ID:  28867