Commercial Operations Analyst

Job description

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

 

 

What you will do

We are seeking a detail-oriented and solutions-driven Senior Commercial Operations Analyst to join our US Truck channel team. This key role will drive pricing strategy, audit processes, and business analysis to support profitable growth and operational excellence. The successful candidate will also serve as a subject matter expert and system steward for our CRM platform (Salesforce) and pricing tool (SuperTrump), developing scalable solutions and ensuring data integrity across systems.

 

Core Responsibilities:
• Serve as a pricing subject matter expert for the Truck channel, delivering training, insights, and analytical support on pricing models and structures.
• Lead initiatives to improve Truck Channel pricing processes and drive operational excellence.
• Develop, document, and maintain pricing practices and procedures tailored to the Truck Channel.
• Act as a business consultant, effectively addressing internal and external customer requests.
• Provide ad hoc pricing reports and strategic analysis for leadership and cross-functional teams.
• Identify and implement system enhancements in SuperTrump, Salesforce, and other platforms.
• Translate business requirements into effective, scalable CRM and pricing solutions.
• Lead or participate in cross-functional initiatives aimed at improving system usability, business processes, and customer experience.
• Oversee and improve Salesforce functionalities, ensuring accurate and complete data within the US Truck sales channel.
• Use Power BI, Salesforce, and related tools for reporting and strategic decision-making.
• Collaborate closely with Truck sales, FP&A, and operations teams to create data-driven models that improve market insights and profitability.
• Champion customer retention and conquest through improved systems, processes, and data stewardship.

Who are you?

Do you dream big? We do too, and we are excited to grow together. In this role, you will bring: 

• Bachelor’s degree in Business, Finance, Data Analytics, or a related field preferred.
• Strong expertise with CRM systems.
• Minimum three years of experience with Salesforce preferred.
• Hands-on experience with pricing tools (CPQ and/or SuperTrump a plus).
• Proficiency in reporting and analytics tools such as Power BI or similar platforms.
• Proven track record of driving process improvements and system enhancements.
• Excellent analytical, problem-solving, and communication skills.
• Ability to thrive in a collaborative, cross-functional environment.
• 2+ years of relevant experience in pricing, business analysis, or commercial operations preferred.
• Experience working within the transportation, trucking, or vehicle finance industry preferred.
• Project management experience or exposure to agile project methodologies.

Core Competencies:

We are looking for team members who have the following competencies:

• Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Customer Focus: Building strong customer relationships and delivering customer centric solutions.
• Instills trust: Gaining the confidence and trust of others through honesty integrity, and authenticity.
• Collaborates: building partnerships and working collaboratively with others to meet shared objectives.
• Business Insight: Applying knowledge of business and marketplace to advance the organization’s goals.
• Nimble Learning: Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.
• Drives Results: Consistently achieving results, even under tough circumstances.
• Manages Ambiguity: Operating effectively even when things are not certain or the way forward is not clear.
• Cultivates Innovation: Creating new and better ways for the organization to be successful.
• Tech Savvy: Anticipating and adopting innovations in business-building digital and technology applications.

Ready for the next move?

If you want to make a real impact in your career, the transportation business is where you want to be. We look forward to meeting you.

 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.

 

We value your data privacy and therefore do not accept applications via mail. 

 

 

Who we are and what we believe in 
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.

 

Applying to this job offers you the opportunity to join Volvo Group . Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. ​We are passionate about what we do, and we thrive on teamwork. ​We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment. 

 

At Volvo Financial Services , we are working together to shape the world we want to live in. As the captive finance arm of the Volvo Group, VFS provides financial services and solutions that meet the needs of our customers’ evolving business. Through our dedication to innovation, we support society in its adoption of sustainable transport and equipment solutions. VFS is headquartered in Gothenburg, Sweden, and serves Volvo Group customers and dealers in more than 50 markets.

 

What’s in it for you?

We offer a solid and competitive package of compensation and benefits, plus you will enjoy a diverse working environment with a culture of care and inclusion. As an investment, we support your personal development and growth to achieve your career aspirations. Volvo Financial Services is an on-site business and we understand that you might need occasional or temporary flexibility, which your leader is equipped to manage and fits well to our culture, as being together enables us to build upon our innovative and collaborative culture, as well as develop you for continued success.

Job Category:  Sales & Services

Organization:  Volvo Financial Services

Travel Required:  Occasional Travel

Requisition ID:  22805