Diagnostic Technician - Audi - Hyde - £25K - £29K - OTE

Job description

This exciting opportunity exists within our HYDE Audi Centre

**Please note: All candidates must follow the on-line application process**

Audi is a manufacturer of exquisite cars – beautiful, sophisticated machines that embody technological perfection. Our success is built on our core values of creativity, commitment and enthusiasm, and keeping our customers’ desires at the heart of everything we do. We strive to lead the way through constant innovation, setting new standards that define Vorsprung durch Technik.

Job Purpose: To diagnose, repair and service the range of Audi products in accordance with Audi’s work specifications, ensuring each customer receives excellent customer service.

As an Audi Diagnostic Technician, your Key Objectives will be:

Through the use of diagnostic equipment and a systematic approach, ensure vehicle faults are diagnosed and rectified.  Meet with customers to identify and clearly understand problems as and when required.

Ensure full understanding of latest technology introduced on the vehicle range and how to diagnose and repair faults on them.

Carry out diagnosis, repairs and servicing to the highest standards and to the appropriate specification.

Ensure all work is carried out observing safe working practices of self and others.

Liaise and seek advice from colleagues and supervisors in situations that are over and above work specified.

Check level and quality of work through use of diagnostic equipment and road testing vehicles after work has been carried out.  Liaise with Service Advisor.

Complete relevant service documentation (Job sheets, PDI’s, service reports) in line with HSO, warranty and Audi Centre requirements.

Ensure that workshop housekeeping standards are maintained at all times including the use of special and personal tools.

Work with other workshop and Audi Centre colleagues to provide excellent customer service.  Share best practice when appropriate.

**Strictly no Agencies**

About Us

In 2014 Audi achieved best ever worldwide sales of 1,741,100 cars, a 10.5 per cent improvement over 2013. Sales in the UK increased by 11.8 per cent year-on-year to 158,987 cars. To maintain this strong performance the brand plans to invest around €24 billion between now and 2019, 70 per cent of which will be channelled into new model development and innovative technologies. Audi lives up to its corporate responsibility and has strategically established the principle of sustainability for its products and processes. The long-term goal is CO2-neutral mobility. This philosophy also applies to the brand’s sports car racing activities, in which Audi made history in 2012 by winning the Le Mans 24-hour race using pioneering hybrid diesel technology in the R18 e-tron quattro. It went on to repeat the performance in the 2013 and 2014 races, taking the total number of Audi victories there to 13.

Desired profile

Level 3 vehicle qualification is essential
Main dealership experience