Tech Service Rep

Job description

Company Description

About Veolia North America 

A subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has approximately 10,000 employees working at more than 350 locations across the continent. Please visit our website  www.veolianorthamerica.com 

Job Description

BENEFITS 

Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement.  Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. 

Position Purpose:
This position offers technical support to sales staff and ensures all the regulations by displaying knowledge and
background in chemical segregation, manifesting, waste profiling, disposal options and approvals, MOE and TDG
regulations compliance.

Primary Duties /Responsibilities: 

·  Prepares quotes and serves as the primary customer interface to maintain strong customer relations by communicating information to sales staff, operations personnel and customers;
·  Provides assistance to field personnel and operations staff;
·  Performs chemical analysis to ensure inbound and outbound materials meet regulatory and characterized expectations, development or quality control on an as needed basis;
·  Compiles data for reports;
·  Assists in special studies in the lab and field.

Qualifications

Education / Experience / Background: 

·   College/University degree required – in Environmental and/or Chemistry; or another related field;
·  1 - 3 years or work experience in a related field such as environmental services;
·  Experience with MS Office suite is a requirement and ShowCase software, considered as an asset;
·  Experience in completing Waste Characterizations including sampling, as an asset.

Knowledge / Skills / Abilities: 

·  Good knowledge of Ministry Of Environment Regulations;
·  Knowledge of the Transportation of Dangerous Goods Act;
·  Strong background in chemistry and environmental regulations as a key skill;
·  Great communication skills and customer service;
·  Autonomy and initiative;
·  Ability to prioritize, organize and multi-task;
·  Professional attitude oriented towards customer satisfaction;
·  Dynamic, interpersonal skills;
·  Ability to persuade and communicate ideas.
·  Flexibility regarding working hours in busy periods;

Additional Information

We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. 

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