Service Administrator

Job description

Company Description

Are you looking for a meaningful experience  with high stakes in your company?

And you’d like to work in a company committed to the environment ? Join Veolia!

Veolia aims to be  the benchmark company for ecological transformation . Our mission to “ Resource the world ” demonstrates the unwavering commitment of our 220,000 employees to creating a positive impact for our planet.

By joining Veolia Water Technologies, not only will you become a Resourcer, but you will also take part in providing complete solutions for water treatment. By innovating in key areas such as sustainable development, resource and product recovery, we want to offer water related solutions suited for every application.  

At Veolia Water Technologies Ireland , we are committed to empowering our employees, to make their own decisions and to make a real difference. We are looking for like-minded people who can share our passion for Health and Safety! 

Become a player in ecological transformation by joining us!

Job Description

Duties and responsibilities:

Service Support: 

· 
Generate and provide customers with sales quotations for parts and consumables

· 
Liaise with service engineers to obtain all relevant information to generate sales quotations, where necessary

· 
Follow up sales quotations within agreed timescales

· 
Take full responsibility of closing out sales quotations on the internal system 

· 
Identify where sales may be falling short and liaise with customers on this

· 
Follow up with customers after breakdown visits have been completed

· 
Generate quotation, liaise with clients, process and order equipment, prepare documents for engineers visit, conduct site visits where necessary, post sale follow up with clients and generate case studies.

· 
Reporting weekly sales information to Service Director / Head of Internal Service Business Preparing information for engineering contractual visits.

· 
Assisting other team members where necessary

Administration Duties:

· 
Carry out administrative duties to support the efficient and effective operation of the service function as required

· 
Assist the Service Business Manager / Service Business Team Lead with the day-to-day running of the Service Department

· 
Participate in Company Stock Checks as required

Ad Hoc Duties

· 
Assist other department Managers as required with administration and ad-hoc tasks.

· 
Provide back-up support and cover within the service department during periods of absence

· 
Participate in Company Stock Checks as required.

· 
Generate Purchase Orders for Sub Contractor Labour

· 
Cover reception and phones as required

· 
General Reporting

· 
Any other Ad Hoc duties as required

Qualifications

Attention to detail

Team player

Experience in Contracts Administration

Additional Information

We offer you the opportunity to join a Group whose goal is to become the benchmark company for ecological transformation!

What are the advantages of joining us?

·  Be part of a forward-thinking collaborative team who will focus on your future career and development both locally and internationally
·  Possibility to be part of exciting projects outside of your daily work/ scope for your company
·  We are committed to ensure you have the best experience possible
·  Veolia is committed to a global social pact for its employees in all its geographic regions.

But also: 

·  Flexible working
·  Competitive pension
·  Health Insurance
·  Opportunities for growth and development

Here at Veolia Water Technologies, we know that some applicants don't apply unless they think they tick all the boxes - but we are saying don't worry! We would much rather see your application than risk missing out on your potential!

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.