On Site Services Specialist

Job description

Job Description

Role Summary/Purpose

The Field Service Engineer is a professional service provider in the water treatment industry. She or he provides on-site services at our major accounts in the North of Belgium. 

Essential responsibilities

The following activities are a guideline; others can be part of the job scope:

· 
Perform on-site chemical testing and program follow-up 

· 
Customer reporting/Data processing with the use of our InSight platform

· 
First line trouble shooting for Cooling, Boiler, Water & Waste and Industrial process water treatment applications

· 
Execute Site Surveys, Equipment Start up and Commissioning

· 
Management of Repairs/Maintenance/warrantee

· 
Retain strong verbal and written contact with customers

· 
Minor assembly operations, as required

· 
Project coordination

· 
Support costing of contracts.

· 
Follow and conduct technical trainings

· 
Fulfill Piloting and Field trials when required

· 
Participate in the local team meetings to share best practices

· 
Comply with integrity and safety as required by Veolia policies

· 
Report all work related accidents (including vehicle), diseases, dangerous occurrences, near misses, incidents and damage to property to Line Manager and EHS Manager, preferably through Gensuite.

Qualifications

Qualifications/Requirements

· 
Service oriented, external focus

· 
Chemical background

· 
Taking initiative – driven by technical improvements

· 
Team player and independent

· 
Commercial feeling and interest

· 
Good communication and computer skills

· 
Good knowledge of local language & English is required

· 
Strong flexibility and problem-solving skills

· 
Competence with windows office software and Veolia IT tools is a must

· 
Experience and/or interest in Waste Water Treatment is a plus

Additional Information

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.