Graduate Field Service Representative

Job description

Company Description

Part of Veolia Group, Veolia Water Technologies & Solutions brings together experienced professionals in pursuit of the same goal: to solve the world's most complex challenges related to water scarcity, quality, productivity, the environment and energy. We’re always looking for passionate and creative people to help us in this mission!

Job Description

Are you a recent graduate brimming with enthusiasm and a passion for making a
meaningful impact on the world through green and sustainable initiatives?
Join our team as a Junior Field Service Representative and embark on a thrilling
journey of professional growth and international collaboration in the field of water treatment engineering.

The Junior FSR is responsible for customer service support. The main purpose of the position is monitoring of the treatment programs and service of the equipment of existing customers.

Essential responsibilities:
● Working with current customers meet service needs, including monitoring of the effectiveness of the applied technological solutions and equipment
maintenance, where it is needed;
● Daily work in laboratory on completing analytical control of water and various
process samples;

● Maintenance of existing customers on Shymkent;
● Work with technical specialists of plants;
● Participating in meetings / sales calls for new accounts;
● Visiting plants to collect technical information;
● Analyzing/interpreting of results of applied company’s solutions on
customer’s sites and reporting any corrective actions to the customer;
● Conducting required training of operating personnel to ensure their understanding
of the parameters under which their equipment operates;
● Timely responses to all customer requests;
● Defining and communicating problems as perceived by the customer;
● Maintaining complete and current knowledge of the products and
technologies mainly through self-study of the technical information, including future use and needs of the customer;
● Willingness to independently organize work and maintain required infrastructure (IT, supply of the PPE and etc.) by involving the necessary departments of the Company;
● Managing activities of supporting organizations to ensure that technical and business problems are resolved in the balanced interest of the company and customer;
● Providing liaison between marketing, quality, operations and engineering departments to resolve product field issues;
● Maintaining relationships with colleagues and management to improve the quality of services provided;

● Following and complying with all company policies

Qualifications

Qualification requirements:
● Bachelor’s degree from and accredited
institution in engineering or chemistry;
● Understanding principles of work chemicals dosing equipment, automation
and instrumentation of technological processes in production plants;
● Good communication skills;
● Good analytical abilities;
● Strong interpersonal and leadership skills;
● Fluent English languages;
● Computer literate;
● Discipline and high skills of
self-organization;
● Driving license;
● Readiness for business trips.

Additional Information

WHY TO JOIN US
● Exciting opportunity to be part of a global
team that is shaping the future of water
treatment engineering and
environmental sustainability.
● Comprehensive training and
development programs tailored to your
individual growth objectives and
professional aspirations.
● International travel opportunities to
collaborate with colleagues and partners
on projects around the world, expanding
your cultural horizons and global
perspective.
● Meaningful work that makes a tangible
difference in safeguarding our planet’s
natural resources and promoting a
cleaner, healthier environment for all.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.