Field Service Representative - Italy

Job description

Company Description

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Job Description

Summary

As a Field Service Representative, you will safely provide commissioning and aftermarket support to a
diverse group of industrial and municipal customers primarily focused, but not limited, on our
ultrafiltration (UF) and membrane bioreactor (MBR) product line.

What you will be responsible for:
● EH&S compliance
● Review customer plant installations and compare against VEOLIA reference drawings (P&IDs,
electrical schematics, general arrangement, etc..
● Monitor equipment performance and operation
● Conduct maintenance and calibration activities on various treatment plant instrumentation
● Perform analytical testing such as: turbidity, hardness, chlorine, pH, CO2, SDI, Fe, in addition to
various other site-specific testing requirements
● Carry out mechanical, electrical, process and controls troubleshooting on equipment such as
valves, air compressors, ejectors pumps, blowers, instrumentation, and automation hardware
● Perform installation & maintenance activities on various UF membrane configurations
● Provide customers with informal training around operation and maintenance of their system
● Provide customers with detailed technical summaries of work performed during service visits
● Support team on troubleshooting, repairs and warranty issues resolution
● Coordinates operation, maintenance, and repair activities to obtain optimum utilization of
machines and equipment
● Evaluates field installations and recommends design modifications to eliminate machine or
system malfunctions
● Technical training delivery when needed.
● Site Surveys.
● Direct communication with Project managers and Customers on site.
● Sales support when needed.
● Support for costing of contracts
● Participating in the team meetings to share best practices

Qualifications

What will you bring to the table:
● High school technical diploma (electrical background preferred) and 2+ years’ experience of
service/maintenance or equivalent in an industrial environment OR degree in environmental
engineer
● Availability to travel 70% of the time across Italy
● Working experience with PLC control systems, PLC programming and troubleshooting is
preferred
● Being based near international airports is preferable
● Valid Driver’s License
● Demonstrated ability to work independently and remotely with project teams
● Strong oral and written communication skills
● Ability to meet all customer site requirements

Additional Information

At Veolia, we realize diverse teams make smarter decisions, deliver better results, and build stronger
communities. We’re an organization that champions diversity and inclusion at every rung of the
ladder and are proud to be an equal opportunity workplace. We offer challenging and meaningful
careers, with competitive benefits and flexible work arrangements.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.