Energy Operations Administrator

Job description

Energy Operations Administrator
London, NW9

Salary: £21,500 - £22,500 p.a. plus 25 days holiday plus Bank Holidays, share options, discounted healthcare and much more!

Are you an experienced Administrator/Analyst looking for a new challenge? Do you have experience in dealing with complicated issues requiring a keen eye for detail? Do you want to work for one of the UK’s fastest growing FTSE 250 companies offering fantastic progression opportunities and great benefits? Well look no further as Telecom Plus PLC, trading as Utility Warehouse, the Discount Club, has all of this and more. We are the UK’s only fully integrated provider of a wide range of competitively priced utility services, spanning both the communications and energy markets.

Uniquely, our growth is attributed to 'word of mouth’ recommendations from our Customers, and we have achieved this because we have a passion for delivering excellent customer service; a passion we expect from every member of our teams.

Due to our continued growth, we are looking for an experienced Administrator/Coordinator to join our established Energy Metering Team.

Skills, Responsibilities and Attributes

Key responsibilities:

• Ensure internal and external systems are updated with accurate metering data;
• Processing supplier reports on a daily basis relating to meter details and meter exchanges;
• Liaise with industry agents, customers and other suppliers to resolve incorrect meter details, and any other data queries or discrepancies;
• Investigate and resolve data discrepancies, raised both internally and externally;
• Maintain a good working relationship with both internal and external clients;
• Carry out any area of work as and when requested to do by the Supervisor or Manager.

Our Administrators are ambassadors for our Company and we are looking for people who have:

• A pro-active 'can do’ attitude and a 'customer first’ approach;
• Ability to work to deadlines and targets;
• Excellent organisational skills with a keen eye for detail;
• Strong verbal and written communication skills
• Industry experience would be an advantage but not essential.
• The ability to take ownership and use initiative to solve problems;
• A genuine interest in engaging with customers and colleagues alike.

The hours of work for this position are Monday to Friday between 08:30 and 17:30.

Along with a competitive salary, the position is rewarded with some fantastic benefits including:

• 25 days holiday plus bank holidays;
• Performance based progression opportunities;
• Annual Salary Review;
• Share Options;
• Annual Christmas Bonus;
• Free Gourmet Society Membership;
• A choice of Pension Schemes;
• 20% Staff Discount (plus additional discounts with selected partners);
• Subsidised Restaurant;
• Staff Loans;
• Discounted Private Healthcare and Medical Cash Plans;
• Life Assurance.

If you think that this could be you and you would enjoy working in a busy but buzzy Operations Team, then we want to hear from you.

So if you wish to be considered for this superb opportunity, then click apply today!

Applicants must be eligible to live and work in the UK.

People/skills that would be suitable for this role include: Electricity Metering Analyst, Administrator, Customer Service, Operations Admin, Administrative Support, Coordinator, Utilities,