Business Analyst, Operations I

Job description

About Uber

 

We’re changing the way people think about transportation. Not that long ago we were just an app to request premium black cars in a few metropolitan areas. Now we’re a part of the logistical fabric of more than 600 cities around the world. Whether it’s a ride, a sandwich, or a package, we use technology to give people what they want, when they want it.

 

For the people who drive with Uber, our app represents a flexible new way to earn money. For cities, we help strengthen local economies, improve access to transportation, and make streets safer.

 

And that’s just what we’re doing today. We’re thinking about the future, too. With teams working on autonomous trucking and self-driving cars, we’re in for the long haul. We’re reimagining how people and things move from one place to the next.

About the Role

As a part of the Uber Freight Operations team, you will work on defining and improving our operational workflow and analytical framework across our Sales and Account Management organization.  You will work cross functionally with teams across Uber Freight, solving some of our largest operational problems, building processes, and providing in-depth analytical insights to the team.  You should have strong technical skills, the ability to analyze and clearly communicate information to cross functional stakeholders, excellent project management skills, and a drive for operational excellence.

What You'll Do

·  Write queries, perform data analysis, create data visualizations, and turn analysis into action to keep the nerve center of our operations engine running at full speed
·  Develop tools and dashboards and perform ad hoc analyses to help drive operational improvements and process enhancements
·  Problem solve. We’re faced with new and interesting problems that need solved every single day. Identify and implement short-term solutions in a timely manner, while helping define the long-term solution.
·  Work closely across our team to measure the impact and efficiency of new products and business processes
·  Help to automate business intelligence processes and continuously improve data access and tools for both internal and external customers
·  Be a hustling multi-tasker. You’ll be the go to person for many key operational and analytical initiatives
·  Manage and execute on strategic projects, including stakeholder management, communication and ownership




About Uber

 

We’re changing the way people think about transportation. Not that long ago we were just an app to request premium black cars in a few metropolitan areas. Now we’re a part of the logistical fabric of more than 600 cities around the world. Whether it’s a ride, a sandwich, or a package, we use technology to give people what they want, when they want it.

 

For the people who drive with Uber, our app represents a flexible new way to earn money. For cities, we help strengthen local economies, improve access to transportation, and make streets safer.

 

And that’s just what we’re doing today. We’re thinking about the future, too. With teams working on autonomous trucking and self-driving cars, we’re in for the long haul. We’re reimagining how people and things move from one place to the next.
","responsibilities":"

 

About the Role

As a part of the Uber Freight Operations team, you will work on defining and improving our operational workflow and analytical framework across our Sales and Account Management organization.  You will work cross functionally with teams across Uber Freight, solving some of our largest operational problems, building processes, and providing in-depth analytical insights to the team.  You should have strong technical skills, the ability to analyze and clearly communicate information to cross functional stakeholders, excellent project management skills, and a drive for operational excellence.

","qualifications":"

What You'll Do

·  Write queries, perform data analysis, create data visualizations, and turn analysis into action to keep the nerve center of our operations engine running at full speed
·  Develop tools and dashboards and perform ad hoc analyses to help drive operational improvements and process enhancements
·  Problem solve. We’re faced with new and interesting problems that need solved every single day. Identify and implement short-term solutions in a timely manner, while helping define the long-term solution.
·  Work closely across our team to measure the impact and efficiency of new products and business processes
·  Help to automate business intelligence processes and continuously improve data access and tools for both internal and external customers
·  Be a hustling multi-tasker. You’ll be the go to person for many key operational and analytical initiatives
·  Manage and execute on strategic projects, including stakeholder management, communication and ownership