YOUNG GRADUATE - CUSTOMER SERVICE

Job description

DAR ES SALAAM-HAILE SELASSIE RD(TZA)
Job Description

·  Receive and process fuel orders
·  Ensure customer orders are executed and delivered on time as per D+2 procedure.
·  Prepare and submit customer statements immediately after every end of month.
·  Reconcile customer accounts whenever necessary.
·  Follow-up the payments and ensure credit customers are within terms.
·  Follow-up the opening of new customer accounts.
·  Follow-up reversals, debit/credit notes for customers whenever necessary.
·  Create and maintain customer records and files. Ensure the following records are available; Customer orders, payment details, debit/credit notes, statements, correspondence and any other record as directed by Head of Department.
·  Participate in any marketing activity that improve the sales and profitability of the company
Offer ID

25861BR
Country

Tanzania
About us / company profile

   

    Give your best to better energy and make the commitment with Total. With over 500-plus professions in 130 countries, we offer high safety and environmental
    standards, strong ethical values, an innovation culture and wide-ranging career development. Be part of the global team whose mission is already shared by
    100,000 employees: to make energy better each and every day.

Candidate profile

·  University degree in Business Administration/Marketing/Engineering
·  Minimum of two years work experience and preferably in petroleum industry
·  Knowledge in MS Office package
Métier

Admin Sales Support/ Trading
Job Title

YOUNG GRADUATE - CUSTOMER SERVICE
Branch

Marketing & Services
Region, department, area

Tanzania
Functional discipline

Sales
Experience level required

0 - 3 years
Employment type

Graduate
Context and environment

·  Understanding and follow up of procedures
·  Undertaking client needs
·  Understanding customer contracts and terms