Tech Ops Analyst I

Job description

TJX Canada

At TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.

Job Description:

We’re looking for a Technical Ops Analyst I who’s eager to learn, thrives in a fast-paced environment, and brings multitasking experience within a supply chain setting. In this role, you’ll support our Tech Ops Support team by delivering effective IT services across our Distribution Centers, while building strong relationships and driving operational efficiencies. You’ll take ownership of service performance, contribute to a dynamic learning offer, and help improve IT delivery across the business. If you're passionate about technology, flexible with shifts, and open to travel between Brampton and Mississauga, this is a fantastic opportunity to grow your career in IT and supply chain operations.

Why Work With Us?

• We value integrity, respect, and teamwork, encouraging a unique and inclusive culture.

• Enjoy Associate discounts at our stores, available to you and eligible family members.

• Immediate access to our Group Benefits package, including a Health Care Spending Account, Retirement Savings Program, Associate & Family Assistance Program, and various well-being resources

• A competitive vacation package, paired with a Vacation Trade Program that allows you to opt in for an extra week. 

• Comprehensive training and development resources designed to help you learn, grow, and succeed.

• Exciting career paths with growth opportunities and tuition reimbursement to support your career progression.

What You’ll Do:

• Completes general IT Operations tasks under direct guidance

• Identify and troubleshoot problems with current IT Operations hardware, software, or process via ticket logging system

• Supports providing communication / training to global business partners when required

• Support various processes and environments

• Supports operational stability for IT Operations area / domain

• Contribute to the technical & process documentation (user guides, knowledge articles)

• Performs other duties as assigned

About You:

• A passion for I.T and looking for an opportunity to develop your I.T career and upskill in a professional I.T. environment.

• Great interpersonal skills to interact with global business partners & customers

• Desire to learn

• Demonstrates the ability to multitask

• Ability to navigate through a fast past environment  

• Available to be flexible to work different shifts/weekends and on call occasionally

Posting Details:

Posting End Date: September 26, 2025

If you’re ready to bring your energy and passion, we’d love to hear from you. Join us and be part of a place where every day is a chance to make a difference.

Additional Information: Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process. Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.

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