Quality Assurance Specialist

Job description

TJX Companies

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. 

Job Description:

TJX Companies Inc. 

The TJX Companies, Inc., the leading off-price retailer of apparel and home fashions in the U.S. and worldwide, is ranked 80 among Fortune 500 companies. TJX operates TJ Maxx, Marshalls, HomeGoods, Sierra Trading Post and Homesense, as well as tjmaxx.com and sierratradingpost.com in the U.S.; Winners, HomeSense and Marshalls in Canada; TK Maxx in the U.K., Ireland, Germany, Poland, Austria, and the Netherlands and tkmaxx.com in the U.K., Homesense in the U.K. and Ireland, as well as TK Maxx in Australia. With more than 5,000 stores in nine countries and four e-commerce sites, we are a global, off-price retailer delivering great value to our customers through the combination of brand, fashion, price, and quality. We welcome you to visit us at www.tjx.com. 

Overview: 

Strengthen the quality support for TJX HKBO focus on quality administration and coordination. The responsibility includes maintaining quality document, liaise with service providers for regular updates, billing and quality activities reporting, vendor quality score card and performance management, vendor self-inspection program support.

Job Responsibilities:

• Support Quality Systems related to document databases

• Assist in developing and maintaining internal quality system

• Administrative operation of the corrective actions

• Analysis of vendors and regulatory requirements to assess their effect on the internal quality system

• Support of vendor audits as directed

• Quality assurance input on the vendor quality program

• Quality assurance record retention

• Identify and implement opportunities for improvement

• Draft and submit monthly vendor performance and 3rd party billing report

• Support Inspection processes and vendor training when required

• Handle internal and vendor enquiries on quality program

• Perform other duties as assigned

Job Requirements:

• Bachelor’s Degree or equivalent work experience

• 2+ years’ experience in the Retail, Sourcing and Buying Office, Testing or Inspection Company

• Hands-on experience of apparel, home and consumer product quality and compliance

• Knowledge and understanding of quality tools application, AQL, SPC.

• Advanced MS Excel skills that can be used to combine and analyze data from various sources, and generate reports and graphics to help drive decision-making

• Proven track record to thrive in a fast-paced, collaborative and team-oriented environment

• Strong problem-solving abilities with a solutions-oriented approach

• Excellent communication skills, both verbal and written in Mandarin & English a must

• Proven track record to work creatively and analytically to deliver results

• Ability to build positive relationships with internal and external partners

We are an equal opportunity employer. Personal data collected will be treated with strict confidence and be used exclusively for recruitment purpose. Applicants who are not contacted for an interview within 8 weeks may consider their applications unsuccessful.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

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