Payroll Coordinator

The Opportunity: Contribute To The Growth Of Your Career. 

• Respond accurately, promptly, and effectively to all forms of associate and former associate communication, including phone calls, emails, and service desk tickets. 

• Resolve difficult and sensitive issues in an objective and timely manner, using problem solving and negotiation skills 

• Multitask in a fast-paced environment while receiving a high volume of inbound/outbound calls but still providing excellent customer service 

• Assist with the processing of adjustments to weekly payroll for stores, home office and distribution center associates.  Review to ensure accuracy and completeness.  Support stores, DC’s, and 300+ home office payroll administrators with questions and concerns with associate pay. 

• Assist with adjusting associate data for paid time off, shift differential hours, union payments, bonus, credit union contributions, etc.  

• Assist with the processing of inbound files for 401k, shift differentials, new stores, benefits and DC incentive pay.  

• Create and maintain spreadsheets 

• Special projects/duties as assigned 

Who We Are Looking For: You.  

• 6 months to 1 year prior office or payroll experience preferred 

• Workday experience preferred 

• Ability to provide quality customer service to a variety of contacts, via verbal and written communication 

• Good decision-making skills (i.e. ability to decide based on a mixture of analysis, experience, and judgment); ability to escalate issues in a timely manner 

• Good attention to detail (i.e. inquiring, reviewing, auditing, and entering data on a PC) 

• Strong analytical and problem-solving skills 

• Solid organizational and follow through skills 

• Ability to work well in a high-volume production environment as part of a team 

• Ability to Multitask and time management skills 

• Excel experience needed 

• ADP experience a plus