Merchandise Presentation and Operations Senior Specialist

Job description

Discovery is at the core of everything we do - whether it’s a great value, incredible style, or building long-lasting partnerships with people around the world. That’s what makes TJX different. You can find it all across our brands: TJ Maxx, Marshalls, HomeGoods, Sierra, and Homesense. Every one of our brands has one thing in common: environments that are always changing. That’s just how we like it. Every day is an opportunity to discover something new about our business, our partnerships, and even about yourself. Come discover what different can mean for you.

The Opportunity: Contribute To The Growth Of Your Career

The Merchandise Presentation and Operations Senior Specialist is responsible for the development, formatting, and execution of weekly merchandise communication packages distributed to stores and field management. This role includes all weekly presentation direction important for field execution, such as events, features, and front-of-store presentations. The Sr. Specialist will also handle the process of determining and communicating trend information, working with merchants to confirm merchandise trends, and creating documents that educate stores to drive sales through fashion-appropriate features. Additionally, they will oversee the permanent sign library, update, and assist in the development of training information and presentation-related documentation, and act as a mentor for other team members. This is a hybrid position requiring 2 days a week on-site at our Framingham, MA headquarters. 

What You Will Do: 

• Prepare weekly presentation documentation and direction for stores and field management by partnering with Planning & Allocation, and Marketing teams.
• Create and disseminate documentation to stores in weekly communications and publish seasonal Trend Guides.
• Develop and prepare presentation training materials for stores and field management, including sign catalogs, sign restriction documents, and segments of the Merchandise Presentation Manual.
• Direct the distribution of this information in hard copy or Knowledge Base formats.
• Ensure communication is written in a manner for the target audience, that is on-brand, easy to understand, and distributed in a timely manner for maximum impact.
• Support the communication of store merchandise tests, provide input into test strategies, document and communicate tests to involved stores, follow through on in-store execution, and create follow-up strategies to monitor test success.
• Collaborate on communication for all major fixture rollouts and new merchandising strategies associated with those fixtures. Partner with appropriate departments to develop and communicate this information.
• Handle special projects as assigned.

Who We Are Looking For:  

• Knowledge of visual merchandise presentation techniques as well as store design and layout
• Ability to collaborate, partner and build effective working relationships with cross functional internal partners 
• Proven experience communicating with all levels of leadership; demonstrates recognizable, confident executive presence
• Strong problem- solving, organization, and attention to detail with ability to multi-task
• Self-starter, comfortable working independently and within a team
• Thrives working in a fast-paced and flexible environment with changing priorities and deadlines
• Developed writing and editing skills
• Interest and ability to optimize communication tools to create more compelling and dynamic output
• Proficient with Microsoft 365 and Adobe platforms, including PowerPoint, Photoshop, and other visual presentation tools
• Bachelors’ Degree or equivalent work experience
• 3-4 years of comparable experience in a retail, marketing, or communications role

We care about our culture, but we also prioritize your needs! 

Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs for management; auto/home insurance discounts; tuition reimbursement; scholarship program; adoption/surrogacy assistance; smoking cessation; childcare/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time.  Contact your TJX representative for more information.

This position has a starting salary range of $72,100 to $91,800 per year. 

Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. Benefit programs and eligibility terms vary across our global locations. We encourage you to apply to learn more about how our benefits can make a difference for you. 

Discover Different at TJX means opportunity, teamwork, and career growth. That’s why working here is so much more than a job. When you’re a part of our TJX family, you have the full support of a diverse, close-knit group of people who work together to deliver the best value and style in the business. Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different.

We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.