Merchandise Controller

Job description

TJX Canada

At TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.

Job Description:

We’re looking for a Merchandise Controller to play a key role in ensuring the quality, value, and seasonality of merchandise arriving at our Distribution Centre. In this dynamic role, you’ll help streamline production flow while acting as a vital link between Distribution Services and our Home Office Merchandising teams. You’ll represent the interests of Merchandising and Planning & Allocation, making a tangible impact on product readiness and customer satisfaction. Join us and enjoy the opportunity to influence merchandise strategy while working in a collaborative, fast-paced environment.

Why Work With Us?

• We value integrity, respect, and teamwork, encouraging a unique and inclusive culture.
• Enjoy Associate discounts at our stores, available to you and eligible family members.
• Immediate access to our Group Benefits package, including a Health Care Spending Account, Retirement Savings Program, Associate & Family Assistance Program, and various well-being resources
• A competitive vacation package, paired with a Vacation Trade Program that allows you to opt in for an extra week.
• Comprehensive training and development resources designed to help you learn, grow, and succeed.
• Exciting career paths with growth opportunities and tuition reimbursement to support your career progression.

What You’ll Do:

• Coordinates and ensures that damage/problem merchandise and RTVs are identified and processed according to established guidelines.
• Responsible for inspecting merchandise for all legal labeling requirements (ie. CSA, Bilingual, fabric content, Country of origin etc.)
• Responsible for identifying discrepancies (i.e. merchandise not originally ordered) and partners with planning to assign appropriate descriptions and retail.
• Maintains effective communication, using various communication tools (i.e. phone, email, digital imaging) when partnering with the Merchandise Assistants, Buying and Planning departments, and DC Management to facilitate efficient processing and facility production flow
• Analyses and resolves complex issues pertaining to merchandise (i.e. not on purchase order, pre-tickets orders, samples, etc.) in Mainframe and SCAN. Monitors and ensures that merchandise is of accurate value to our customers in terms of fashion, quality, price and brand.
• Proactively addresses vendor compliance issues and opportunities. Ensures all vendor non-compliance issues are identified and captured in the SCAN compliance log.

About You:

• Education: OSSD Grade 12 or equivalent. College degree in business administration or fashion merchandising an asset.
• Minimum two (2) or more years retail merchandising and/or Distribution experience.
• General knowledge of all aspects of merchandising, including brand, fashion, quality and price.
• Ability to be flexible with strong organizational and time management skills. Ability to handle multiple priorities and meet deadlines while maintaining attention to detail.
• Analytical and applies in-depth understanding of DC, merchandise, and systems to effectively problem solve and make sound decisions to support overall facility and planning dept goals.

Posting Details:

• Posting End Date: August 7th, 2025
• Shift Information: Shift B – Friday to Sunday 6:15am to 6:45pm

If you’re ready to bring your energy and passion, we’d love to hear from you. Join us and be part of a place where every day is a chance to make a difference.

Additional Information: Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process. Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.

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