Merchandise Control Manager

Job description

Sierra

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. 

Job Description:

• Job Posting Title
  Merchandise Control Manager
• Job Description Summary
  Directly manages the daily operations within their local Fulfillment/Distribution Center's Merchandise Control department. Partners with Operations, Merchandising, Planning and Allocation, and Finance to communicate vendor compliance issues and uphold quality and accuracy control standards. Hires, trains, develops, and leads Merchandise Control staff to effectively streamline the quality control and accuracy processes, resulting in lower distribution costs and an accurate inventory position.

Major Areas of Responsibility:

Manages the daily operations of the local Fulfillment Center’s (FC/DC) Merchandising Control department. Ensures that the standards of merchandise and accuracy control are being always upheld within the Fulfillment Center. Partners with FC/DC Operations Management to ensure priorities and business goals are achieved. Oversees the proper execution and resolution of Inbound Purchase Order issues, Damages, Donations and RTVs (Returns to Vendors), Cross-Dock, Holds and Product Recalls.

Provides strategic oversight to Merchandise Control Supervisors within assigned FC/DC. Assists the Manager of Merchandise Control in the implementation and execution of company initiatives to the FC/DC. Performs scheduled walkthroughs of assigned FC/DC with Merchandise Control Supervisors and partners with Operations to provide direction, support and ensure quality control and accuracy standards are upheld to achieve business goals.

Provides staffing to meet current and future needs. Ensures all staff associates understand FC/DC transactions and the effect on shrink within the FC/DC and partners with LP, Finance and Operations to research and resolve inventory discrepancies. Accurately determines staffing and other needs to support business needs. Builds and cultivates effective teams through education and encouraging staff to think independently and problem solve. Develops bench strength and succession planning within the FC/DC. Holds staff accountable to company standards related to Fashion, Quality, Price and Brand. Educates and guides staff through the gray areas and subtleties of merchandising. Ensures Associates understand all inventory transactions and the effect on overall inventory health/accuracy and vendor relations. 

Creates a network of influence with peers, Operations Management, Merchandising, Planning and Allocation, Finance, LP, Transportation, IT and Vendor Compliance. Encourages staff to effectively challenge business decisions that relate to inventory accuracy, quality control. Encourages, supports and models risk-taking on business issues; negotiates compromises.

Models and supports corporate philosophies on diversity, mutual respect and open-door policy; builds constructive relationships. Leads team in demonstrating flexibility and adaptability to changes in the business.

Special projects as assigned.

Job Knowledge

Minimum formal education, if any, required to perform this job e.g., Bachelor's Degree in Accounting, Law Degree):
Bachelor’s Degree in Business, retailing, etc. or equivalent job experience

Minimum job skills required to perform this job (for example: programming languages, strong interpersonal skills, computer software packages):

/ Extensive knowledge of merchandising and inventory control
/ Strong organizational and prioritization skills
/ Strong verbal and written communication skills
/ Has a clear understanding of fashion, quality, price and brand requirements and their business impact
/ Understands merchandising business strategies and how they impact FC infrastructure and network operations
/ Understands inventory transactions and their impact on shrink and vendor payments
/ Must be adaptable and possess excellent negotiating skills
/ Ability to influence all levels of management in FC Operations and Merchandising/Planning
/ Must be able to handle multiple projects simultaneously


Minimum experience required to perform this job:
Minimum 6 years’ experience
3-5 years of management experience
3-5 years of merchandising experience

List specific jobs which could prepare an individual for this job:
Area Operations Manager
Planning Manager
Store Manager
Quality Control Manager

Inventory Control Manager

Merchandise Control Supervisor

Reports To:
Manager of Merchandise Control

Direct Reports:
FC/DC Merchandise Control Supervisor (3)

Address:

Location: