Loss Prevention Training Specialist

Job description

Your surprise is waiting!

Explore career opportunities at Marshalls, where we strive to provide opportunities for growth, recognition and work-life balance. Marshalls delivers customers great value on ever-changing selections of brand name and designer fashion at prices generally 20%-60% below department and specialty store regular prices on comparable merchandise, every day. With over 1,000 stores nationwide, it’s a great time to join the Marshalls team.

JOB SUMMARY

 

Responsible for the initial and continued technical and tactical training of theft resolution and shrink reduction skills for assigned multi-brand Non-exempt Loss Prevention Associates. Works closely with District Loss Prevention Managers and Loss Prevention Training to assess and improve Loss Prevention Associates to meet and/or exceed theft resolution goals and minimize liability exposures.

 

Duties and Responsibilities Major Areas of Responsibilities

Training & Skill Development

· 
Schedules and facilitates effective and consistent modular training for new/existing Non-exempt Loss Prevention Associates.

· 
Provides and monitors ongoing modular training and upskilling to new/existing Non-exempt Loss Prevention Associates.

· 
Communicates updates and provides training on Loss Prevention Policies and Procedures to Loss Prevention Associates.

· 
Supports DLPM during certification of new Loss Prevention Associates.

· 
Conducts training on Expanded Shoplift Guidelines and supports DLPM with certification, if

applicable.

· 
Consistently provides feedback to Loss Prevention Associates and appropriate supervisors on

report writing and Case Management usage for assigned area.

Internal & External Theft Resolution

· 
Effectively trains LP Associates on implementing shrink awareness programs and identifying resources to initiate and substantiate cases.

· 
Ensures LP Detectives are trained to properly observe, apprehend and/or deter acts of dishonesty from external sources.

· 
Ensures the LP Associates are effectively trained to initiate, investigate and close dishonest Associate cases by identifying internal theft methods, creating action plans, conducting surveillances, etc.

· 
Focuses additional training and core role skill development for underperforming LP Associates through recommending/demonstrating strategies and core role solutions to improve theft resolution results.

· 
Assesses & evaluates technical skills for Loss Prevention Associates; provides feedback to supervisor.

Partnership

• Ongoing partnership and communication with Business Partners that include, but not limited to: National Task Force, Loss Prevention Investigators, DC/Service Center Loss Prevention, LP Trainers, Home Office Analysts, District Managers and Store Management.

 

Minimum formal education:

High School Diploma or equivalent work experience

 

Minimum job skills required to perform this job:

Excellent communication (verbal and written)
Sound judgement/decision making
Good organizational skills and time management
Ability to train Associates regarding loss prevention techniques

 

Minimum experience required to perform this job.

Experience as a Loss Prevention Detective with 6-12 months experience in a related role.

 

List specific jobs which could prepare an individual for this job.

Loss Prevention Detective
Loss Prevention Lead/Specialist

Loss Prevention Investigator

Loss Prevention Supervisor

 

Reports to:

Loss Prevention Training Manager

 

 

You can also feel good knowing that Marshalls is part of The TJX Companies, Inc., a Fortune 100 company and the leading off-price retailer of apparel and home fashions in the U.S. and worldwide. Our retail chains include TJ Maxx, Marshalls, HomeGoods, Sierra, Winners, Homesense and T.K. Maxx.
Discover Different. Apply today!

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Posting Notes: Dallas  || TX || Marshalls 

Nearest Major Market: Dallas
Nearest Secondary Market: Fort Worth
Job Segment: Loss Prevention, Curriculum, Training, Merchandising, Fashion Retail, Security, Education, Operations, Retail, Fashion