HRSC Advisor - Onboarding

The Role 

Are you passionate about delivering exceptional service and creating a seamless experience for new starters? We’re looking for an HR Service Centre Advisor to join our dynamic HR team on a 5-month fixed-term contract, ending 31st December 2025. This is a fantastic opportunity to make an impact in a fast-paced, people-focused environment where every detail matters. 

As part of our HR Service Centre Onboarding Team, you’ll be the first point of contact for hiring managers and new associates across the UK, Ireland, and the Netherlands. Whether it’s guiding managers through our Talent Management System or supporting new starters with their onboarding journey, you’ll play a key role in ensuring a smooth and positive experience from offer to day one. 

What You’ll Do 

• Provide expert support via phone and email to managers using our Talent Management System 

• Create and issue employment contracts, and follow up with new starters to answer queries 

• Initiate onboarding processes and ensure compliance with Right to Work requirements 

• Monitor call volumes and maintain high service standards 

• Maintain accurate records and support regular reporting 

• Identify opportunities to improve processes and enhance manager self-sufficiency 

• Collaborate with your team and manager to resolve issues and share best practices 

• Support wider HR Service Centre activities during peak periods 

Who You Are 

• A confident communicator with a customer-first mindset 

• Detail-oriented and accurate, especially under pressure 

• Comfortable working in a fast-paced environment with tight deadlines 

• Experienced in HR, recruitment or onboarding (preferred but not essential) 

• Tech-savvy with strong Word and Excel skills 

• Curious, proactive, and always looking for ways to improve 

• Able to build trust and credibility as the face of HR 

What We Offer  

At TJX Europe, we believe in supporting our associates to thrive both professionally and personally. Here’s what you can expect:  

• Hybrid working model with flexibility  

• Generous holiday allowance plus bank holidays  

• Exclusive employee discounts at TK Maxx and Homesense  

• Ongoing learning and development opportunities  

• A collaborative, inclusive culture where your voice is valued  

• Access to wellbeing support and resources  

• Pension and life assurance schemes  

• Opportunities to grow your career across our global business  

• A vibrant, campus-style head office in the heart of Watford—featuring a subsidised canteen, onsite gym, free parking, and just a short walk from Watford Junction Station