Customer Services Advisor
Madrid, SPAIN IT development
Job description
Job Requirements
Could you be one of our Customer Service Associates?
As the world’s leading off-price retailer of clothing and homeware worldwide, we’re all about putting our customers first. Everyone’s aim is to provide them with a positive and memorable experience.
In this role, you’ll be advising customers via telephone and email using English, Catalan & Castilian languages. Which means you'll need to be self-motivated, a great listener, and driven to make a difference. If you love helping people, this could be the job for you. In return, you’ll get an in-depth programme of training when you start.
We’re all about helping you develop yourself. The skills you’ll learn working in our Customer Service will help you be at your best and be great at what you do. And you’ll be surrounded by the support of our fun and caring team.
Join us and you’ll be a part of our successful, growing European business filled with opportunities for growth and recognition. We’re proud of the culture we’ve created. We work hard but we have lots of fun and we give back to a lot of causes we care about.
Job Specifics:
· Fixed term contract for 9 months.
· Role is onsite located at our Madrid office.
· Full time contract offering 37.5 hours per week
· Shifts will be 09:00 am–21:00 pm GMT, Monday to Sunday.
· We offer 2 weeks of full-time training to help get you job ready before starting your contracted hours.
· No relocation package, please consider how you would relocate when applying as the role is office based.
Want a new role you won’t just like but love?
What's In It for You?
As proud as we are of our past success, it is our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger and be part of our future. Apply now
Please submit your CV in English.