Copy Manager
Framingham, USA
Job description
Marshalls
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.
Job Description:
Copy Manager
The Opportunity: Contribute To The Growth Of Your Career.
The Copy Manager (Customer Experience) is responsible for managing two copy team members, weekly assignments, timelines and deliverables, and guiding creative concepts and content for all of Marshalls Customer Experience touchpoints across print and digital, in support of the integrated marketing plan and Brand strategies.
Who We Are Looking For: You.
- Support Copy CD in efforts to produce high-quality, strategy lead marketing campaigns and weekly content that seamlessly integrates the needs of a fast paced, constantly evolving, and growing multi-channel business – while building the Marshalls brand and driving transactions on site and in-store.
- Collaborate closely with Project Management, Brand Marketing, Site, Digital Marketing, and Analytics teams to deliver performance-driven, customer-centric creative content on time.
- Help develop integrated marketing campaigns for internal creative work, such as store signage, site content, home page assets, emails, mobile & video.
- Manage the day-to-day workflow of in-house copy team including assignments.
- Manage multiple workstreams with varying timelines and complexity.
- Have a solid understanding of Marshalls Tone Of Voice, with the ability to guide writers and make edits as needed.
- Work closely with design ACD partner on photo shoot planning for assets used in ecommerce.
- Data-driven manager who understands how to target a message for a specific audience and drive conversions and transactional critical metrics.
- Be responsible for Customer Experience copywriters, helping to develop talent and future growth.
- Inspire and mentor team to develop impactful creative ideas and executions that deliver and adhere to the brand standards and creative guidelines.
- Create and foster open and authentic work environment where diverse opinions are valued and encouraged.
Qualifications
- 8+ years copy experience with 2+ years of management experience
- Portfolio showcasing examples of your written work (please make sure to include on your resume or in your application)
- BA in English, Communications, or similar degree or equivalent experience
- Deep understanding of writing for different channels with strong experience in Site, Email, and Print
- Strong understanding of the consumer shopping journey—from digital to store
- Experience Building Brand awareness driving to site and store
- Ability to manage multiple projects with changing demands
- Excellent communication & organizational skills
- Experience writing for fashion or retail brands/companies
This position is hybrid requiring two days per week in the Framingham, MA office and is not open to remote.
Address:
550 Cochituate RoadLocation:
USA Home Office Framingham MA 550 Cochituate RdThis position has a starting salary range of $92,900.00 to $118,500.00 per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. This position is eligible for an annual incentive as well as long-term incentives.