Administrative Coordinator
Mesa (Maricopa) Sales
Job description
Job Summary:
Supports store management in the execution of store related administrative functions. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store.
Responsibilities:
· Role models exceptional customer service
· Creates a positive internal and external customer experience
· Promotes a culture of honesty and integrity; maintains confidentiality
· Takes an active role in the hiring process (scheduling interviews, conducting reference checks, etc.) and in the onboarding process of new Associates
· Maintains Associate personnel files according to company guidelines
· Performs daily cash office functions and maintains cash office standards
· Supports Operations Assistant Store Manager with scheduling, expense account monitoring, supply inventory and requisition
· Maintains proper Associate coverage in service areas for a positive customer experience
· Supports and responds to coverage needs throughout the store
· Ensures store team executes tasks and daily activities in accordance with store plan; reprioritizes as needed
· Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides periodic progress updates
· Provides and accepts ongoing recognition and constructive feedback
· Partners with Management on Associate training needs to increase effectiveness
· Ensures adherence to all labor laws, policies, and procedures
· Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
· Promotes credit and loyalty programs during customer interactions
· Supports and participates in store shrink reduction goals and programs
· Promotes safety awareness and supports maintenance of a risk-free environment
· Performs other duties as assigned
Requirements:
· Able to work a flexible schedule to support business needs, including nights and weekends
· Superior organizational skills with attention to detail
· Capable of handling multiple tasks at one time
· Ability to respond appropriately to changes in direction or unexpected situations
· Team player, working effectively with peers and supervisors to accomplish tasks
· Strong communication skills
· Ability to train others
· One year retail and 6 months of leadership experience
Every day is an opportunity to discover something new about our business, our partnerships and even something exciting about yourself. By becoming a member of our TJX Canada family, you’ll have the full support of a diverse, close-knit group of people across our Distributions Centres, Retail Stores (Winners, HomeSense, Marshalls) and our Office locations. Are you ready to Discover Different? Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals. For additional assistance please email accessiblecareers@tjxcanada.ca
Nearest Major Market: Phoenix
Job Segment: Administrative Assistant, Supply, Administrative, Operations