Offers “Tjx”

29 days ago Tjx

70181-LP Customer Service Associate- San Francisco, CA

  • San Francisco ( City and County of San Francisco )

Job description



Loss Prevention Customer Assistant- San Francisco, CA

Supports a positive customer shopping experience and maintains a strong store partnership with store teams and Loss Prevention. Understands operational procedures and deters acts of dishonesty within established customer service guidelines.

Responsibilities:

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Provides prompt, courteous and knowledgeable service to internal and external customers

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Engages customers, providing support and creating a positive shopping environment

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Provides an effective deterrent to theft through customer engagement and a professional and knowledgeable presence

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Observes proper checkout procedures for customers and Associates

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Communicates shrink-related concerns to Store Management and Loss Prevention

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Maintains an effective partnership with Store Management and Loss Prevention to accomplish work assignments and overall goals and objectives.

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Coordinates and executes shrink-related activities in partnership with Store Management

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Supports and participates in store shrink reduction goals and programs

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Promotes a culture of honesty and integrity; maintains confidentiality

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Encourages Associate use of shrink reduction resources

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Promotes safety awareness and supports maintenance of a risk-free environment

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Follows through on commitments; accomplishes goals with minimum supervision

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Adheres to all labor laws, policies, and procedures

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Performs other duties as assigned

Requirements:

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Excellent communication skills and sound judgment

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Ability to respond appropriately to changes in direction or unexpected situations

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Team player, working effectively with peers and supervisors to accomplish tasks

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Able to work a flexible schedule to support business needs

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0-2 years retail or security experience

Loss Prevention Customer Assistant- San Francisco, CA

Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland
Job Segment: Loss Prevention, Customer Service, Security