70120-Merchandise Associate

Job description

HomeGoods II 11031 Southern Blvd. II Royal Palm Beach II Fl II 33411 II 561-790-1044

Job Summary:

Looking for enthusiastic Backroom processing associates available to work MORNINGS.

Responsible for delivering a highly satisfied customer experience demonstrated by engaging and interacting with all customers, embodying customer experience principals and philosophy, and maintaining a clean and organized store environment. Associate must have a sense of urgency and have pride in what they do.  Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.

Responsibilities:

·  Role models established customer experience practices with internal and external customers
·  Supports and embodies a positive store culture through honesty, integrity, and respect
·  Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
·  Promotes credit and loyalty programs during customer interactions
·  Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
·  Accurately processes and prepares merchandise for the sales floor following company procedures and standards
·  Initiates and participates in store recovery as needed throughout the day
·  Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
·  Provides and accepts ongoing recognition and constructive feedback
·  Adheres to all labor laws, policies, and procedures
·  Supports and participates in store shrink reduction goals and programs
·  Participates in safety awareness and maintenance of a risk-free environment
·  Performs other duties as assigned

Requirements:

·  Possesses excellent customer service skills
·  Able to work a flexible schedule to support business needs
·  Possesses strong organizational skills with attention to detail
·  Capable of handling multiple tasks at one time
·  Able to respond appropriately to changes in direction or unexpected situations
·  Possesses strong communication skills
·  Capable of lifting heavy objects with or without reasonable accommodation
·  Works effectively with peers and supervisors to accomplish tasks
·  Retail customer experience preferred

HomeGoods II 11031 Southern Blvd. II Royal Palm Beach II Fl II 33411 II 561-790-1044

Nearest Major Market: Palm Beach
Nearest Secondary Market: Miami
Job Segment: Merchandising, Retail Sales, Loss Prevention, Retail, Security