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70120-Merchandise Associate

  • El Cajon ( San Diego )
  • Sales

Job description

Merchandise Associate

Job Summary:

Responsible for delivering a highly satisfied customer experience demonstrated by engaging and interacting with all customers, embodying customer experience principals and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.


· Role models established customer experience practices with internal and external customers
· Supports and embodies a positive store culture through honesty, integrity, and respect
· Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
· Promotes credit and loyalty programs during customer interactions
· Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
· Accurately processes and prepares merchandise for the sales floor following company procedures and standards
· Initiates and participates in store recovery as needed throughout the day
· Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
· Provides and accepts ongoing recognition and constructive feedback
· Adheres to all labor laws, policies, and procedures
· Supports and participates in store shrink reduction goals and programs
· Participates in safety awareness and maintenance of a risk-free environment
· Performs other duties as assigned


· Possesses excellent customer service skills
· Able to work a flexible schedule to support business needs
· Possesses strong organizational skills with attention to detail
· Capable of handling multiple tasks at one time
· Able to respond appropriately to changes in direction or unexpected situations
· Possesses strong communication skills
· Capable of lifting heavy objects with or without reasonable accommodation
· Works effectively with peers and supervisors to accomplish tasks
· Retail customer experience preferred

Merchandise Associate

Nearest Major Market: San Diego
Job Segment: Merchandising, Retail Sales, Loss Prevention, Retail, Security