Repair Coordinator

Job description

At thyssenkrupp we have more than 155,000 employees in nearly 80 countries and annual sales of €43 billion. We are active in automotive engineering, logistics, plant technology, steel production, elevator manufacturing and much more. We work in large and small businesses all around the world – but we always work together. We have over 200 years of experience in industry and the latest cutting-edge technology. We have a position that‘s right for you, that piques your interest, and that puts your skills to the test.

Repair Coordinator
thyssenkrupp Elevator Corp,
Frisco, {region10557}

We strive to make cities the best ever places to live, by advancing an industry that moves over 1 billion people each day. We are transforming our business by driving the industry norm and challenging ourselves, fostering a culture of internal and external collaboration, and building on our unique engineering capabilities to optimize existing and create new products and solutions for our customers that cater to real mobility needs. thyssenkrupp Elevator brings together the Group's global activities in passenger transportation systems. With sales of 7.2 billion euros in fiscal 2014/2015 and customers in 150 countries, thyssenkrupp Elevator built its position as one of the world's leading elevator companies from scratch in a mere 40 years' time applying thyssenkrupp unique engineering capabilities. With more than 50,000 highly skilled employees, the company offers smart and innovative products and services designed to meet customers' individual requirements. The portfolio includes passenger and freight elevators, escalators and moving walks, passenger boarding bridges, stair and platform lifts as well as tailored service solutions for all products. Over 900 locations around the world provide an extensive sales and service network to guarantee closeness to customers.

thyssenkrupp Elevator Americas is the largest producer of elevators in the Americas, with more than 15,500 employees, in over 230 branch and service locations. thyssenkrupp Elevator Americas oversees all business for the operations in the United States, Canada, Central and South America. It is a subsidiary of thyssenkrupp Elevator AG.

Your responsibilities

thyssenkrupp Elevator Americas is currently seeking an experienced administrative coordinator to function as Repair Coordinator in Frisco, TX.

Essential duties and responsibilities:

Enters new repair bookings as sold by sales or as part of a contract; enters non-billable repairs, including unit ID, scope of work, materials and estimated labor hours

·  Communicates frequently with customers to schedule repairs, answer questions and to follow up after repair completion
·  Maintains the backlog database, includes reviewing costs with repair managers and superintendents, coordinating cost corrections with payroll and purchasing
·  Checks job costs for repairs that the superintendent has communicated as ready to bill; updates if costs are in the line with the estimate
·  Requests material surveys and confirms materials when the superintendent does not provide the part number on the estimate sheet
·  Distributes operations backlog report to superintendents, separating billable and non-billable for margin calculation purposes; flags jobs with outstanding issues and lists manager responsible for resolving
·  Organizes and facilitates the weekly backlog review meeting with branch personnel to review all repairs in progress, review scheduled jobs and reassign as indicated, review unscheduled jobs, and task mechanics as directed
·  Invoices repairs; includes resolving service costing issues, verifying correct billing information, creating and printing invoices
·  Closes repair jobs so that revenue can be recognized; ensures accurate costing
·  Generates weekly revenue report
·  Perform other duties as assigned

Your profile

·  High school diploma or GED (general education degree); or one year certificate from college or technical school; or three to six months related experience and/or training in basic business administration; or an equivalent combination of education and experience
·  Some elevator repair administrative work
·  Oracle database knowledge
·  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Job-Details

{location}: Frisco, {region10557}

{timeframe}: {permanent}

{startdate}: {startdateVal}

{workload}: {FT Hourly}

{jobid}: US_901745_ET_TKELECP04010

{state.label}: {state}

About thyssenkrupp
At thyssenkrupp we have more than 156,000 employees in nearly 80 countries and annual sales of €39 billion. We are active in automotive engineering, logistics, plant technology, steel production, elevator manufacturing and much more. We work in large and small businesses all around the world – but we always work together. We have over 200 years of experience in industry and the latest cutting-edge technology. We have a position that‘s right for you, that piques your interest, and that puts your skills to the test.

About thyssenkrupp Elevator Corp

We strive to make cities the best ever places to live, by advancing an industry that moves over 1 billion people each day. We are transforming our business by driving the industry norm and challenging ourselves, fostering a culture of internal and external collaboration, and building on our unique engineering capabilities to optimize existing and create new products and solutions for our customers that cater to real mobility needs. thyssenkrupp Elevator brings together the Group's global activities in passenger transportation systems. With sales of 7.2 billion euros in fiscal 2014/2015 and customers in 150 countries, thyssenkrupp Elevator built its position as one of the world's leading elevator companies from scratch in a mere 40 years' time applying thyssenkrupp unique engineering capabilities. With more than 50,000 highly skilled employees, the company offers smart and innovative products and services designed to meet customers' individual requirements. The portfolio includes passenger and freight elevators, escalators and moving walks, passenger boarding bridges, stair and platform lifts as well as tailored service solutions for all products. Over 900 locations around the world provide an extensive sales and service network to guarantee closeness to customers.

thyssenkrupp Elevator Americas is the largest producer of elevators in the Americas, with more than 15,500 employees, in over 230 branch and service locations. thyssenkrupp Elevator Americas oversees all business for the operations in the United States, Canada, Central and South America. It is a subsidiary of thyssenkrupp Elevator AG.

Your responsibilities

thyssenkrupp Elevator Americas is currently seeking an experienced administrative coordinator to function as Repair Coordinator in Frisco, TX.

Essential duties and responsibilities:

Enters new repair bookings as sold by sales or as part of a contract; enters non-billable repairs, including unit ID, scope of work, materials and estimated labor hours

·  Communicates frequently with customers to schedule repairs, answer questions and to follow up after repair completion
·  Maintains the backlog database, includes reviewing costs with repair managers and superintendents, coordinating cost corrections with payroll and purchasing
·  Checks job costs for repairs that the superintendent has communicated as ready to bill; updates if costs are in the line with the estimate
·  Requests material surveys and confirms materials when the superintendent does not provide the part number on the estimate sheet
·  Distributes operations backlog report to superintendents, separating billable and non-billable for margin calculation purposes; flags jobs with outstanding issues and lists manager responsible for resolving
·  Organizes and facilitates the weekly backlog review meeting with branch personnel to review all repairs in progress, review scheduled jobs and reassign as indicated, review unscheduled jobs, and task mechanics as directed
·  Invoices repairs; includes resolving service costing issues, verifying correct billing information, creating and printing invoices
·  Closes repair jobs so that revenue can be recognized; ensures accurate costing
·  Generates weekly revenue report
·  Perform other duties as assigned

Your profile

·  High school diploma or GED (general education degree); or one year certificate from college or technical school; or three to six months related experience and/or training in basic business administration; or an equivalent combination of education and experience
·  Some elevator repair administrative work
·  Oracle database knowledge
·  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Our offer to you

We work together closely and respect each other, for over 200 years now and up till today. If that is just as important to you as it is to us, apply now!

To learn more about thyssenkrupp in North America, please visit our website:
https://www.thyssenkrupp-north-america.com

Our offer to you

We work together closely and respect each other, for over 200 years now and up till today. If that is just as important to you as it is to us, apply now!

To learn more about thyssenkrupp in North America, please visit our website:
https://www.thyssenkrupp-north-america.com