Regional Business Analyst (Denver, CO)

Job description

At thyssenkrupp we have more than 155,000 employees in nearly 80 countries and annual sales of €43 billion. We are active in automotive engineering, logistics, plant technology, steel production, elevator manufacturing and much more. We work in large and small businesses all around the world – but we always work together. We have over 200 years of experience in industry and the latest cutting-edge technology. We have a position that‘s right for you, that piques your interest, and that puts your skills to the test.

Regional Business Analyst (Denver, CO)
thyssenkrupp Elevator Corp,
Location Denver, {region10520}

We strive to make cities the best ever places to live, by advancing an industry that moves over 1 billion people each day. We are transforming our business by driving the industry norm and challenging ourselves, fostering a culture of internal and external collaboration, and building on our unique engineering capabilities to optimize existing and create new products and solutions for our customers that cater to real mobility needs. thyssenkrupp Elevator brings together the Group's global activities in passenger transportation systems. With sales of 7.2 billion euros in fiscal 2014/2015 and customers in 150 countries, thyssenkrupp Elevator built its position as one of the world's leading elevator companies from scratch in a mere 40 years' time applying thyssenkrupp unique engineering capabilities. With more than 50,000 highly skilled employees, the company offers smart and innovative products and services designed to meet customers' individual requirements. The portfolio includes passenger and freight elevators, escalators and moving walks, passenger boarding bridges, stair and platform lifts as well as tailored service solutions for all products. Over 900 locations around the world provide an extensive sales and service network to guarantee closeness to customers.

thyssenkrupp Elevator Americas is the largest producer of elevators in the Americas, with more than 15,500 employees, in over 230 branch and service locations. thyssenkrupp Elevator Americas oversees all business for the operations in the United States, Canada, Central and South America. It is a subsidiary of thyssenkrupp Elevator AG.

Your responsibilities

thyssenkrupp Elevator Americas is currently seeking an experienced Regional Business Analyst to join our world class team in Denver, CO . This position is responsible to ensure that all branch personnel are properly trained in all Regional/District/Branch processes and procedures in order to effectively execute their job responsibilities consistently in all branches throughout the Region. The Regional BA is to ensure that branches are following consistent and proper process and procedure by conducting routine branch visits and offer additional training as needed. Regional BA is the primary trainer; consultant and expert in all matters related to Oracle, any/all new system implementations and elevate SOP roll outs.

Essential duties and responsibilities:

·  Function as the primary contact for management, end-users and programming staff on all issues related to the Oracle system, any/all new system roll-outs and implementation and solve problems associated with any system implementations across all branches and Provide functional expertise and consultation to the users Serve as the “front line” for the branches when help and clarification on processes and procedures, as needed
·  Creates and conducts Webinars with branches on current or updated procedures Also provides regular, “refresher” training on processes to ensure that the tasks are being completed correctly
·  Regularly scheduled on-site visits to branches to provide support and training; quarterly visit to each branch is the expectation Trip report will be required from each branch visit
·  Ensure user needs are met and provide day-to-day support to end users in support of all system software
·  Assist/Manage/Train/Develop Branch Admin Staff and new employees, as needed
·  Create and update business process documents and maintain documentation and lessons learned best practices, and quality improvement documentation
·  Assists elevate team in developing and implementing policies and Standardized Operating Procedures (SOP's) throughout the branches, and manages District system functionality and optimization by driving these business practices and policies
·  Serve as liaison between the customer communities (internal/external); regional and district management, operations, administrative teams and IT groups to determine system optimization and business needs
·  Communicates between Shared Services and the branches to ensure that proper processes are being followed
·  Assist Shared Services with payroll, extra billing, repair backlog/billing and other issues to meet the demands of the Shared Service Center, as needed
·  Fosters a culture of compliance by ensuring all Corporate and Regional processes are followed and function efficiently throughout the branch administrative staff and their interaction with branch management
·  Other duties as assigned

Your profile

·  College degree preferred
·  Experience with Oracle is required
·  Prior office experience in a tke office is a plus
·  Skills in MS Excel, Word and PowerPoint, with the ability to build, modify and manipulate spreadsheets and presentations
·  Excellent verbal and written communication skills
·  Ability to positively adapt to/embrace change and demonstrate/share that enthusiasm for change with others
·  Ability to work independently and multi-task with limited supervision
·  Extensive travel (75%-80%) – quarterly branch visits, roll outs, training, etc
·  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

About thyssenkrupp
At thyssenkrupp we have more than 155,000 employees in nearly 80 countries and annual sales of €43 billion. We are active in automotive engineering, logistics, plant technology, steel production, elevator manufacturing and much more. We work in large and small businesses all around the world – but we always work together. We have over 200 years of experience in industry and the latest cutting-edge technology. We have a position that‘s right for you, that piques your interest, and that puts your skills to the test.

About thyssenkrupp Elevator Corp

We strive to make cities the best ever places to live, by advancing an industry that moves over 1 billion people each day. We are transforming our business by driving the industry norm and challenging ourselves, fostering a culture of internal and external collaboration, and building on our unique engineering capabilities to optimize existing and create new products and solutions for our customers that cater to real mobility needs. thyssenkrupp Elevator brings together the Group's global activities in passenger transportation systems. With sales of 7.2 billion euros in fiscal 2014/2015 and customers in 150 countries, thyssenkrupp Elevator built its position as one of the world's leading elevator companies from scratch in a mere 40 years' time applying thyssenkrupp unique engineering capabilities. With more than 50,000 highly skilled employees, the company offers smart and innovative products and services designed to meet customers' individual requirements. The portfolio includes passenger and freight elevators, escalators and moving walks, passenger boarding bridges, stair and platform lifts as well as tailored service solutions for all products. Over 900 locations around the world provide an extensive sales and service network to guarantee closeness to customers.

thyssenkrupp Elevator Americas is the largest producer of elevators in the Americas, with more than 15,500 employees, in over 230 branch and service locations. thyssenkrupp Elevator Americas oversees all business for the operations in the United States, Canada, Central and South America. It is a subsidiary of thyssenkrupp Elevator AG.

Your responsibilities

thyssenkrupp Elevator Americas is currently seeking an experienced Regional Business Analyst to join our world class team in Denver, CO . This position is responsible to ensure that all branch personnel are properly trained in all Regional/District/Branch processes and procedures in order to effectively execute their job responsibilities consistently in all branches throughout the Region. The Regional BA is to ensure that branches are following consistent and proper process and procedure by conducting routine branch visits and offer additional training as needed. Regional BA is the primary trainer; consultant and expert in all matters related to Oracle, any/all new system implementations and elevate SOP roll outs.

Essential duties and responsibilities:

·  Function as the primary contact for management, end-users and programming staff on all issues related to the Oracle system, any/all new system roll-outs and implementation and solve problems associated with any system implementations across all branches and Provide functional expertise and consultation to the users Serve as the “front line” for the branches when help and clarification on processes and procedures, as needed
·  Creates and conducts Webinars with branches on current or updated procedures Also provides regular, “refresher” training on processes to ensure that the tasks are being completed correctly
·  Regularly scheduled on-site visits to branches to provide support and training; quarterly visit to each branch is the expectation Trip report will be required from each branch visit
·  Ensure user needs are met and provide day-to-day support to end users in support of all system software
·  Assist/Manage/Train/Develop Branch Admin Staff and new employees, as needed
·  Create and update business process documents and maintain documentation and lessons learned best practices, and quality improvement documentation
·  Assists elevate team in developing and implementing policies and Standardized Operating Procedures (SOP's) throughout the branches, and manages District system functionality and optimization by driving these business practices and policies
·  Serve as liaison between the customer communities (internal/external); regional and district management, operations, administrative teams and IT groups to determine system optimization and business needs
·  Communicates between Shared Services and the branches to ensure that proper processes are being followed
·  Assist Shared Services with payroll, extra billing, repair backlog/billing and other issues to meet the demands of the Shared Service Center, as needed
·  Fosters a culture of compliance by ensuring all Corporate and Regional processes are followed and function efficiently throughout the branch administrative staff and their interaction with branch management
·  Other duties as assigned

Your profile

·  College degree preferred
·  Experience with Oracle is required
·  Prior office experience in a tke office is a plus
·  Skills in MS Excel, Word and PowerPoint, with the ability to build, modify and manipulate spreadsheets and presentations
·  Excellent verbal and written communication skills
·  Ability to positively adapt to/embrace change and demonstrate/share that enthusiasm for change with others
·  Ability to work independently and multi-task with limited supervision
·  Extensive travel (75%-80%) – quarterly branch visits, roll outs, training, etc
·  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Our offer to you

We work together closely and respect each other, for over 200 years now and up till today. If that is just as important to you as it is to us, apply now!

To learn more about thyssenkrupp in North America, please visit our website:
https://www.thyssenkrupp-north-america.com

Our offer to you

We work together closely and respect each other, for over 200 years now and up till today. If that is just as important to you as it is to us, apply now!

To learn more about thyssenkrupp in North America, please visit our website:
https://www.thyssenkrupp-north-america.com