Office Administrator

Job description

At thyssenkrupp we have more than 155,000 employees in nearly 80 countries and annual sales of €43 billion. We are active in automotive engineering, logistics, plant technology, steel production, elevator manufacturing and much more. We work in large and small businesses all around the world – but we always work together. We have over 200 years of experience in industry and the latest cutting-edge technology. We have a position that‘s right for you, that piques your interest, and that puts your skills to the test.

Office Administrator
thyssenkrupp Elevator Corp,
Location Boise, {region10527}

We strive to make cities the best ever places to live, by advancing an industry that moves over 1 billion people each day. We are transforming our business by driving the industry norm and challenging ourselves, fostering a culture of internal and external collaboration, and building on our unique engineering capabilities to optimize existing and create new products and solutions for our customers that cater to real mobility needs. thyssenkrupp Elevator brings together the Group’s global activities in passenger transportation systems. With sales of 7.2 billion euros in fiscal 2014/2015 and customers in 150 countries, thyssenkrupp Elevator built its position as one of the world’s leading elevator companies from scratch in a mere 40 years’ time applying thyssenkrupp unique engineering capabilities. With more than 50,000 highly skilled employees, the company offers smart and innovative products and services designed to meet customers’ individual requirements. The portfolio includes passenger and freight elevators, escalators and moving walks, passenger boarding bridges, stair and platform lifts as well as tailored service solutions for all products. Over 900 locations around the world provide an extensive sales and service network to guarantee closeness to customers.

thyssenkrupp Elevator Americas is the largest producer of elevators in the Americas, with more than 15,500 employees, in over 230 branch and service locations. thyssenkrupp Elevator Americas oversees all business for the operations in the United States, Canada, Central and South America. It is a subsidiary of thyssenkrupp Elevator AG.

Your responsibilities

thyssenkrupp Elevator Americas is currently seeking an experienced Office Administrator to join our world class team in Boise, ID .

Essential duties and responsibilities:

·  Performs Install Base maintenance as needed. Releases safety inspection tickets and creates admin tickets
·  Updates call list and communicates information to District Dispatch
·  Runs and reviews reports for service manager, including Risk, WIP, Routing, TK Exact and Missed Visits
·  Compiles TK Trips and acts as gatekeeper
·  Assists mechanics with ITS downloads, PDA troubleshooting, brochures and tools
·  Assists managers with safety meetings and maintains documentation
·  Assists service manager with a review of weekly pre-invoicing reports
·  Creates parts requisitions and receives parts
·  Reviews weekly report of un-received invoices
·  Performs research for Service Manager; which may include running Account History reports, missed service reports, sick unit reports, researching billable calls
·  Ensures that all non-billable repairs are sent to the district repair administrators for input
·  Provides manpower scheduling to district repair administrators and informs them of scheduling changes and urgent repairs
·  Participates in weekly repair back log meetings with managers, sales and district repair administrators
·  Assists Repair Superintendent with customer communication prior to scheduling repair work
·  Sends copy of down payment checks to regional AR, regional repair coordinators and actual checks to Atlanta
·  Finalizes returns for repairs and assists with T & M repairs
·  Works closely with the regional repair coordinators and regional payroll/extra billing administrators
·  Sends turnover approval requests and schedules final inspections
·  Receives final acceptance forms from the field, inputs the information date into Jobsite, notifies appropriate personnel, and forwards a copy of the final acceptance form to the regional billing rep.
·  Reviews booking packages and provides necessary documentation prior to submitting
·  Assembles project file, truck folder, and mechanic folder with required documents
·  Reviews distributor report for ship dates; updates JobSight
·  Reviews files and determines appropriate permits needed
·  Obtains permits

Your profile

·  Knowledge of elevator service and repair administration preferred
·  General business knowledge normally acquired through two to three years of equivalent combination of education and experience
·  Contract administration experience, preferred
·  Good attendance record and strong customer service skills
·  Ability to remain calm when confronted with difficult situations
·  Takes direction in a positive manner
·  Team-player with strong communication skills
·  Strong computer skills and understanding of Word, Excel, Outlook and Oracle based programs
·  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

About thyssenkrupp
At thyssenkrupp we have more than 155,000 employees in nearly 80 countries and annual sales of €43 billion. We are active in automotive engineering, logistics, plant technology, steel production, elevator manufacturing and much more. We work in large and small businesses all around the world – but we always work together. We have over 200 years of experience in industry and the latest cutting-edge technology. We have a position that‘s right for you, that piques your interest, and that puts your skills to the test.

About thyssenkrupp Elevator Corp

We strive to make cities the best ever places to live, by advancing an industry that moves over 1 billion people each day. We are transforming our business by driving the industry norm and challenging ourselves, fostering a culture of internal and external collaboration, and building on our unique engineering capabilities to optimize existing and create new products and solutions for our customers that cater to real mobility needs. thyssenkrupp Elevator brings together the Group’s global activities in passenger transportation systems. With sales of 7.2 billion euros in fiscal 2014/2015 and customers in 150 countries, thyssenkrupp Elevator built its position as one of the world’s leading elevator companies from scratch in a mere 40 years’ time applying thyssenkrupp unique engineering capabilities. With more than 50,000 highly skilled employees, the company offers smart and innovative products and services designed to meet customers’ individual requirements. The portfolio includes passenger and freight elevators, escalators and moving walks, passenger boarding bridges, stair and platform lifts as well as tailored service solutions for all products. Over 900 locations around the world provide an extensive sales and service network to guarantee closeness to customers.

thyssenkrupp Elevator Americas is the largest producer of elevators in the Americas, with more than 15,500 employees, in over 230 branch and service locations. thyssenkrupp Elevator Americas oversees all business for the operations in the United States, Canada, Central and South America. It is a subsidiary of thyssenkrupp Elevator AG.

Your responsibilities

thyssenkrupp Elevator Americas is currently seeking an experienced Office Administrator to join our world class team in Boise, ID .

Essential duties and responsibilities:

·  Performs Install Base maintenance as needed. Releases safety inspection tickets and creates admin tickets
·  Updates call list and communicates information to District Dispatch
·  Runs and reviews reports for service manager, including Risk, WIP, Routing, TK Exact and Missed Visits
·  Compiles TK Trips and acts as gatekeeper
·  Assists mechanics with ITS downloads, PDA troubleshooting, brochures and tools
·  Assists managers with safety meetings and maintains documentation
·  Assists service manager with a review of weekly pre-invoicing reports
·  Creates parts requisitions and receives parts
·  Reviews weekly report of un-received invoices
·  Performs research for Service Manager; which may include running Account History reports, missed service reports, sick unit reports, researching billable calls
·  Ensures that all non-billable repairs are sent to the district repair administrators for input
·  Provides manpower scheduling to district repair administrators and informs them of scheduling changes and urgent repairs
·  Participates in weekly repair back log meetings with managers, sales and district repair administrators
·  Assists Repair Superintendent with customer communication prior to scheduling repair work
·  Sends copy of down payment checks to regional AR, regional repair coordinators and actual checks to Atlanta
·  Finalizes returns for repairs and assists with T & M repairs
·  Works closely with the regional repair coordinators and regional payroll/extra billing administrators
·  Sends turnover approval requests and schedules final inspections
·  Receives final acceptance forms from the field, inputs the information date into Jobsite, notifies appropriate personnel, and forwards a copy of the final acceptance form to the regional billing rep.
·  Reviews booking packages and provides necessary documentation prior to submitting
·  Assembles project file, truck folder, and mechanic folder with required documents
·  Reviews distributor report for ship dates; updates JobSight
·  Reviews files and determines appropriate permits needed
·  Obtains permits

Your profile

·  Knowledge of elevator service and repair administration preferred
·  General business knowledge normally acquired through two to three years of equivalent combination of education and experience
·  Contract administration experience, preferred
·  Good attendance record and strong customer service skills
·  Ability to remain calm when confronted with difficult situations
·  Takes direction in a positive manner
·  Team-player with strong communication skills
·  Strong computer skills and understanding of Word, Excel, Outlook and Oracle based programs
·  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Our offer to you

We work together closely and respect each other, for over 200 years now and up till today. If that is just as important to you as it is to us, apply now!

To learn more about thyssenkrupp in North America, please visit our website:
https://www.thyssenkrupp-north-america.com

Our offer to you

We work together closely and respect each other, for over 200 years now and up till today. If that is just as important to you as it is to us, apply now!

To learn more about thyssenkrupp in North America, please visit our website:
https://www.thyssenkrupp-north-america.com