Inside Sales Account Manager, Academic Market

Job description

Clarivate Analytics, formerly the IP & Science business of Thomson Reuters, accelerates the pace of innovation by providing trusted insights and analytics to customers around the world, enabling them to discover, protect and commercialize new ideas, faster. As the owners, curators and analysts of the most complete and authoritative knowledgebase, Clarivate will continue to deliver the products and services that customers have come to trust and value. Clarivate's many well‐known brands include the Web of Science, Cortellis, Thomson Innovation, Derwent World Patents Index, Thomson CompuMark, MarkMonitor and TechStreet, among others. We are committed to using best-in-class technology that enables expert solutions to be delivered consistently and with confidence. Customers at the leading edge of innovation, rely on our combination of technology, judgment and long-established experience to help grow their businesses. Those working within the lifecycle of innovation who strive to make a difference are at the heart of what we do.

Inside Account Manager, Academic Markets

Job summary:

· This role will develop new business, increase sales revenue, manage existing accounts, and maintain ongoing client relationships.

· This role will meet assigned revenue and productivity targets including new business sales from cold and warm lead sources, lead generation, lead qualification, trial support, renewals of existing clients, and market research activities.

· This role will close business independently and may close business in assistance with Account Managers on other sales teams.

· This role will engage in sales activities via telephone, email, and social media with primary focus on the academic market in the United States and Canada.

Key responsibilities:

· Identify, generate, and close business opportunities through a variety of strategic prospecting and account development activities.

· Present our products and services to current, former, and potential clients through cold calling, warm calling, email, and social media activities.

· Assume full sales and account management responsibility for an assigned group of customers within an assigned territory.

· Proactively manage end-to-end business development process, including sales pipeline management.

· Demonstrate and apply expert level of consultative selling skills and ability to navigate a sales process through its entire life cycle.

· Protect core business through retaining current customer spend as well as maximizing potential spend through new business sales and additional sales to existing clients.

· Other responsibilities as assigned.

General responsibilities:

· Maintain working knowledge of our products, special sales programs, and marketing efforts within the sales team.

· Record and monitor success of all sales activities by detailing information on all activity in salesforce.com and other CRM tools.

· Represent division and company at trade association meetings and trade shows to promote our products on an as-needed basis.

· Other responsibilities as assigned.

Desired profile

Qualifications:

· College degree preferred, degree in a scientific discipline a plus.

· Minimum one year inside sales experience preferred.

· Experience selling to the academic market a plus.

· Track record of exceeding quotas, goals, and objectives.

· Track record of prospecting and closing new business within assigned territory.

· Enthusiastic and energetic self-starter who takes initiative and generates own ideas on finding new business and growing the overall business.

· Familiarity with navigating multiple levels of an organization in order to establish contact with key decision makers.

· Exceptional written and oral communication skills and telephone, email, and social media contact skills.

· Self-motivated, energetic, with strong organizational skills, time management skills, and attention to detail.

· Ability to meet individual goals and objectives while working as part of a larger sales team.

· Working knowledge of MS Office, internet, and social media.

According to the U.S. Citizenship and Immigration Services (USCIS), the H-1B visa cap has been met for the 2016 fiscal year (October 1, 2015-September 30, 2016).