Case Management Analyst - Thomson Reuters Org ID

Job description

We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Reports to: Case Management Team Lead

Overview:

Thomson Reuters (TR) is running a Service that ensures that the global financial community can clearly identify who its corporate customers are, in order to fulfill regulations designed to combat financial crime. This is a very rare opportunity to join a business which is being built specifically to fulfill a known requirement of the regulated community, with whom we are already engaged, ensuring the Service conforms to their needs. Additionally Thomson Reuters has the capabilities; the assets and the funding that should enable it to be first to market.

This is a business that:

· Delivers service with integrity and in a collaborative way so as to build trust at all levels of engagement,
· Is customer obsessed,
· Aspires to gain the respect of clients and peers, and in turn attract the best talent,
· Is committed to deliver excellent service.

Role Purpose:

· To deliver timely and accurate research, creating then maintaining appropriate records,
· Liaises with colleagues in Client Liaison, placing orders for “hard to get” data,
· To work with colleagues from other teams e.g. the Client Liaison Team to gather specific identity documents from legal entities.

Role Outputs:

· Undertakes timely and accurate research as an essential member of the local research team
· Extracts relevant data from various sources
· Removes “false positives” from initial record screen
· Resolves “matches” as part of the remediation process or on-going monitoring
· Creates and maintains appropriate and accurate KYC records in the system
· Works with colleagues to access “hard to get” data (from public registries):

Reporting and Relationships:

The Case Management Analyst:

· Reports to the Case Management Team Lead,
· Interacts with other Operations team colleagues e.g. Case Management Analysts and Senior Analysts,
· Interacts with Policy Management Team on e.g. challenging research questions and Client Liaison Team colleagues, e.g. to explain identity document collection requirements.

Desired profile

Essential:

· Experience and good understanding of Know Your Customer (KYC) and its related policies/procedures.
· Knowledge of corporate structures including LP's, LLP's and various fund types.
· Experience of working in Microsoft applications at intermediate level.

Previous research experience and a sound track record of:

· Applying critical thinking to analyse issues,
· Paying attention to detail and delivering activities on time,
· Processing quantitative data and solving problems,
· Managing multiple tasks and activities simultaneously.

Well-developed communication skills:

· In particular questioning and listening skills,

Desirable:

· Bachelor's degree or equivalent qualification,
· Working in another language than English.

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.