Housekeeper

Job description

Job Number: 500203

Job Title: Housekeeper

Location: 1 Bacton Road, North Walsham, Norfolk, NR28 0RA

Job Type: Temporary, Full-time

Salary: Starting from £6.70 per hour

The Dream Lodge Group is one of the UK’s leading luxury park operators with seven parks throughout the UK. We are a family run business and believe in key values like 'Service’, which is often forgotten by some mainstream operators. We have been successfully trading since 1966 and over the years have built up our reputation and brand to now be one of the UK’s leading luxury park operators. We offer 8 beautifully located parks throughout the UK, covering Devon, Cornwall, Cambridgeshire, Berkshire, Essex, Norfolk, Suffolk and East Sussex. Our parks are all situated in peaceful tranquil countryside settings and each of our lodges offer light spacious open plan living with an unrivalled luxury.

Job Description

• Ensure accommodation is delivered on time as per company training
• Ensure high standard of cleanliness, maintenance and inventory is maintained in each lodge
• Ensure all sublet owner check systems are adhered to
• Prepare all cleaning materials for team in advance of changeover day
• Address guest concerns in a friendly and professional manner
• Ensure lost property is recorded with full details and given to the CRA to store
• Ensure any keys issued to you are signed in and out as per company guidelines
• Manage stock level efficiently
• Ensure the health and safety of yourself and all other park users at all times
• Ensure that there is enough clean linen required for the changeover in each lodge, linen maintenance and ensure linen is in a professional, untorn, clean pressed and dry state.
• Maintain a diary of repairs and inventory put into each lodge on each date. Communicate this to the HSM on a monthly basis when requested for charges to be made to the owners account.
• Carry out a full cleanliness, bed linen and inventory check of the accommodation and record on the appropriate check sheet and file.
• Maintain communication with the cleaners to ensure they know at all times how much longer they have left to finish that accommodation. Organise any additional assistance as and when needed.

Candidate specification

• Meticulous attention to detail

• Organisational skills

• Professional attitude

• Team player

• Hard working