Retail Sales Associate

Job description

DESCRIPTION & REQUIREMENTS:

Position Overview:

This is an on-going assignment where the Retail Ambassador will function primarily on the sales floor and cash wrap.  They are responsible for driving revenue generation through demonstration of merchandise selling skills.  The Retail Ambassador duties consist of greeting and assisting internal and external guests.  Stocking, staging and transporting merchandise to the sales floor.  Cycle counts, ticketing and maintaining visual standards on the sales floor and at the cash wrap.  Cash handling will be a requirement for all ambassadors.  Individuals in this position must work cooperatively with other ambassadors and productively with minimal supervision. 

Primary Responsibilities/Accountabilities:  

In addition to Retail Ambassador roles and responsibilities, the Retail Ambassador is responsible for supporting the retail team in overseeing the operational functioning of the sales floor and vending operations in the green space.

·  Function as a source of knowledge about retail merchandise at WOCC, its products and history, current stock and inventory levels.
·  Demonstrate features and benefits of merchandise/product in order to educate the customer and promote sales.
·  Handle POS transactions accurately and efficiently.
·  Demonstrate selling skills including, but not limited to, approaching and acknowledging, identifying needs, suggesting, and closing, in order to promote sales and a positive experience for the customer.
·  Participates in organizing and executing the bi-annual inventory and performs scheduled inventory updating/cycle counts.
·  Assist with all price changes and ticket merchandise prior to staging on sales floor.
·  Assist and maintain sales floor and cash wrap for maximum efficiency.
·  Maintain visual standards and follow the plan-o-grams set by the planners and merchandise manager.
·  Assist with Sales and Vending Retail.
·  Assist and support marketing/event team with after-hours events.

Leadership Behaviors:  

·  Drives Innovative Business Improvements: Develops new insights into solutions that result in organizational improvements; promotes a work environment that fosters creative thinking, innovation and rational risk-taking.
·  Balances Immediate and Long-Term Priorities: Seeks to meet critical objectives while considering the impact of those decisions and activities on the ability to achieve long-term goals.
·  Delivers Results: Focuses on the critical few objectives that add the most value and channels own and others’ energy to consistently deliver results that meet or exceed expectations.
·  Imports and Exports Good Ideas: Relentlessly seeks shares and adopts ideas and best practices in and outside the Company and embraces change introduced by others.
·  Develops and Inspires Others: Builds and maintains relationships that motivate, guide, and/or reinforce the performance of others toward goal accomplishments.  Develops self and others to improve performance in current role and to prepare for future roles; seeks and provides feedback and coaching to enhance performance.
·  Lives the Value: Demonstrates the values of The Coca-Cola Company through words, actions and by example; fosters an environment that reflects the values of the company.

  Position Requirements:

·  Guest Service: Ensures that the guest remains top priority.
·  Organization: Ability to organize, prioritize assignments and meet deadlines.
·  Accuracy: Ability to handle cash and provide change without error. 
·  Work: Must have the ability for moderate lifting up to 20lbs. 
·  Business Etiquette: Communicate effectively with guests, members of management and ambassadors.  Ability to communicate with others, via telephone or in person, in a professional and helpful manner while simultaneously building credibility and rapport.  This includes the ability to understand, be diplomatic and tactful, demonstrate appropriate behavior in social situations and maintain composure in negative circumstances in order to achieve results.
·  Communication:   Ability to represent the Company effectively in a public forum through verbal and visual presentations, delivering guest service that enhances the reputation and image of the company.
·  Safety Procedures: Knowledge of and ability to proactively recognize and report safety issues or incidences and maintain a clean, safe work environment (e.g. customer safety, keeping work aisles clear, sanitary health practices, proper placement of tools and machinery, etc.).
·  Flexibility: In scheduling to meet the needs of the business.  Ability to change or adapt work practices, priorities or to reschedule activities in response to changing conditions or multiple work demands.
·  Communication:   Ability to represent the Company effectively in a public forum through verbal and visual presentations, delivering guest service that enhances the reputation and image of the company.
·  Safety Procedures: Knowledge of and ability to proactively recognize and report safety issues or incidences and maintain a clean, safe work environment (e.g. customer safety, keeping work aisles clear, sanitary health practices, proper placement of tools and machinery, etc.).
·  Retail Sales Knowledge: Knowledge of and ability to apply retail selling skills.

In addition to the above roles and responsibilities, there may be additional responsibilities to fulfill the Lead Ambassador position requirements.

Educational Requirements and Experience:

·  High School Diploma or equivalent
·  Physical Demands: Frequently required to stoop, stand, walk, climb, lift and use repetitive motions.  

At The Coca-Cola Company you can cultivate your career in a challenging and dynamic environment. We are the largest manufacturer and distributor of nonalcoholic drinks in the world-selling more than 1 billion drinks a day. Unlock your full potential with a future-focused company that is known and respected throughout the world.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.