Technical Writer & Trainer

Job description

Thales is a global technology leader for the Defence & Security and the Aerospace & Transport markets. In 2011, the company generated revenues of €13bn. It employs 67,000 employees in 56 countries. Thales Canada is a leading electronic solutions provider for the Transportation, Defence & Security, and Aerospace sectors. Thales Canada employs 1,300 people across six main sites, located in Montreal, Quebec City, Ottawa, Toronto and Vancouver.

Thales is known for its commitment to employees, outlined in its human resources policy: Thales Together . Staff enjoy a competitive salary and benefits package, as well as opportunities to develop professionally, and define their career paths. Thales believes in the fair recognition of its staff, and promotes safe, respectful, and thriving work places across the globe.

We are part of the Transportation Systems Division (DTS). Thales has a unique leadership position in integrated transport systems with a comprehensive offering spanning three market segments: main line rail, urban transport, and toll road and motorway networks. Located in Toronto, Ontario, Thales Canada, Transportation Solutions designs, supplies and installs signalling systems to control railway traffic with maximum safety. We are a world leader and pioneer in critical railway applications and we are shaping the signalling industry with our advanced solutions.

If you have a passion for innovation and are interested in joining a dynamic, fast-paced team, Thales may be the right fit for you. Currently, we have an opening for a/an:

Position Title: Technical Writer/Trainer

Reports to: Manager, Publications and Training

Location: Toronto

General mission:

To prepare Operations and Maintenance manuals for company products and prepare and present technical training courses.

Key Accountabilities:

· Prepare Operations and Maintenance manuals for company products by researching technical documents, interviewing of technical resources, and compiling data into a clear, easy to follow Manual;
· Prepare various product training materials
· Prepare presentations and deliver technical training courses to customers. This includes research, compilation of a data into training guides, training aids, and relevant audio/visual course material

Skills Required:

· Diploma in Electronics/Technology plus 3+ years relevant experience or equivalent
· Technologist or technical knowledge to comprehend technical issues
· Excellent command of written and spoken English
· Customer service and excellent presentation skills
· Domestic/International travel required to facilitate training on-site to customers

If this opportunity interests you, please visit www.thalesgroup.com/careers/ and apply using our e-staffing tool. Thales thanks all applicants for their interest, however, only those selected for an interview will be contacted.

Thales is committed to employment equity and diversity in the workplace and welcomes applicants from the four designated groups (women, persons with disabilities, visible minorities, and aboriginals) to apply for employment.