Sr. Business Analyst

Job description

Description

Sr. Business Analyst

Description

The Role

The Sr. Business Analyst will support Tesla’s Financial Services organization as we transform our operations and business processes/systems to support a seamless and digital end-to-end financing experience for Tesla customers across multiple product lines. This individual will be responsible for partnering closely with cross functional business partners to define requirements, document workflows, processes, identify gaps, make improvement recommendations, drive consensus and project management development. A successful candidate will have excellent communication and problem solving skills, demonstrated success in developing efficient and scalable processes, cross-functional leadership acumen, and the ability to juggle competing priorities while delivering results. This individual will work closely with the Global Financial Services, Financial Systems, Sales, Delivery, Services, Treasury, Tax, Capital Markets, Portfolio Management, and other functional business units & teams.

Responsibilities

·  Lead creation of business process documentation and analysis that will directly influence development of homegrown platforms
·  Quickly and independently cultivate deep understanding of Tesla’s financial product offerings, process flows and systems to influence product development, operational workflow, and data reliability
·  Collaborate with Partner Management, Credit & Funding Management, and Operations teams to identify key business needs; develop recommendations supported by user stories and data for operational improvements and/or system enhancements aimed at automation and efficiency
·  Synthesize and analyze data points from various areas of business to further recommend operational and system enhancements aimed at driving efficiency, scale and a seamless customer experience
·  Oversee change management by educating business users of system and process changes; monitor and measure feedback on system and process performance

Desired profile

Requirements

·  BA/BS degree in Business/Operations/Management Science or related technical field, or equivalent practical experience
·  Proficient in MS Excel, MS Visio, Atlassian Confluence and Jira required; Salesforce and Tableau preferred
·  Six Sigma Green Belt certification preferred
·  2+ years management consulting in operational environment
·  Strong background in analyzing business needs, developing business requirement documentation, project managing implementation and UAT testing
·  Able to work on multiple projects simultaneously and prioritize tasks based on demand despite changes in work scope or focus
·  Extremely organized, numerate, strong attention to detail
·  Open-minded, collaborative and team-oriented attitude with the ability to think outside the box for solutions to complex challenges
·  Excellent presentation, interpersonal, negotiation, written and oral communication skills
·  High energy, results oriented, dependable individual who will enjoy the challenge of a rapidly evolving global organization

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