Service Concierge - Dania Beach, Florida

Job description

Description

The Role

We are currently seeking an energetic greeter and appointment Service Concierge.

Responsibilities

·  Answer multi-line phones, directing calls to appropriate staff, answering questions, and taking messages as needed.
·  Coordinate appointments for our customers.
·  Greet and provide directions or information to customers.
·  Provide effective and courteous service to all visitors and existing employees.
·  Available to work on administrative activities and other management requests.
·  Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time spent on hold.
·  Effectively handle multiple priorities, organize workload, and meet deadlines
·  Work closely with the Service team to ensure a great experience for employees and customers.

Desired profile

Requirements

·  High School diploma or equivalent
·  An upbeat, energetic, positive, mature and professional attitude.
·  The ability to multi-task in a fast-paced environment while remaining courteous in person as well as on the phone.
·  Show attention to detail and accuracy.
·  Professional Appearance.
·  Have the ability to work well under pressure and with a diverse range of personalities.
·  Excellent communication and written skills.
·  Retail automotive service experience, preferred
·  Dealer Management System(s), Outlook, and MS Office

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