Parts Advisor - Vallensbæk, Denmark

Job description

Description

Parts Advisor

This posting is for Tesla's brand new service center at Vallensbæk scheduled to open primo Second Quarter 2016

About Tesla

Tesla’s goal is to accelerate the world’s transition to electric mobility with a full range of increasingly affordable electric cars. California-based Tesla designs and manufactures EVs, as well as EV powertrain components for partners such as Toyota and Daimler. Model S is the world’s first premium sedan to be engineered from the ground up as an electric vehicle. Model S was named Motor Trend’s prestigious 2013 Car of the Year, achieved the best safety score of any car ever tested by the NHTSA, and Consumer Reports is calling it the best car it has ever tested.

Tesla Motors is committed to hiring and developing top talent from across the world for any given discipline. Our world-class teams operate with a non-conventional automotive product development philosophy of high inter-disciplinary collaboration, flat organizational structure, and technical contribution at all levels. You will be expected to challenge and to be challenged, to create, and to innovate. These jobs are not for everyone, you must have a genuine passion for producing the best vehicles in the world. Without passion, you will find what we're trying to do too difficult.

The Role

Tesla Motors is looking for an experienced Parts Advisor to work on one of the most progressive vehicle brands in the world. This position requires a significant amount of customer interaction, so the ideal candidate will not only possess the customer service acumen, but also the ability to provide a basic level of technical support service. This position is located at our local Service center however the role will require travel as needed and directed by management.

Responsibilities

·  Receive stock, pick, ship and transact materials inventory to support the needs of vehicle service.
·  Establish Parts system, label materials with Reference numbers for correct identification.
·  Accurately record parts transactions and data into Dealer Management System – attention to detail is critical, escalate any issues that need to be addressed to correct any inbound packaging. Issues from our internal and external suppliers.
·  Communicate estimated parts ship and arrival time, including regular updates.
·  Answer phone calls, emails and drive-ins on address any customer concern with the highest level of response and attention.
·  Maintain records of time, expenses, and material and warranty duties .
·  Effectively handle multiple priorities, organize workload, and meet deadlines.
·  Pick up and deliver parts using full size van and 20ft trailer

Requirements

·  Proven work experience within the automotive industry, as well as material service and distribution experience.
·  Degree or Certificate in Automotive Technology a plus.
·  Knowledge of methods, techniques, parts, tools and materials used in the maintenance and repair of vehicles.
·  Understand of basic automotive techniques related to repair and servicing of automobiles.
·  Working knowledge of Dealer Business Process and Best Practice, DMS Systems , SAP, MS Office Suite.
·  Excellent oral and written communication skills as well as the ability to follow instructions required.
·  Maintain and perform top level professional integrity and appearance as a parts advisor.

Tesla Motors is committed to a policy of equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, color, age, sex, ancestry, marital status, religion, national origin, physical or mental disability, sexual orientation, gender identity, medical condition, pregnancy, veteran status or genetic information.