Optometrist - Watford

Job description

Access to the Tesco Optometrist CET Website

GOC fees paid pro rata

College of Optometry Fees Paid Pro Rata

Immediate membership of company pension scheme

Immediate Free Life Assurance - automatic protection for your family and peace of mind for you

Colleague Privilege card - 10% discount on your Tesco shopping in store & online (after 6 months service)

Free Shares In Success - our way of saying 'thank you' for your hard work

Childcare Scheme - join the scheme for discounts & vouchers to save on childcare costs

Exclusive colleague discounts on insurances, travel, leisure activities & days out, healthcare & lifestyle choices, plus great staff deals on Tesco Broadband & Mobile

Time for you - ways we can support your lifestyle including paid pro rata holiday which increases with service, maternity/paternity & parental leave

Buy As You Earn (BAYE) Scheme - the opportunity to regularly buy Tesco shares tax efficiently

Save As You Earn (SAYE) Scheme - a way to save risk free, with the option to buy Tesco shares at a discounted price

About The Job

To complete eye examinations/contact lens appointments, issue advice and make appropriate recommendations to patients.
Deliver gold standard clinical care and excellent customer service.
Support the development of the Opticians team with colleague training.
Support the practice to achieve all targets.

The team who work with me
Opticians Manager, Assistant Opticians Manager (where applicable), Optical Assistants, and other resident/locum Optometrists and Dispensing Opticians

I work for
Opticians Manager, with a dotted line to the Regional Opticians Manager

Main Responsibilities

What I do
I examine the eyes of patients of all ages in accordance with the guidelines laid out by the College of Optometrists and the General Optical Council
I ensure a sufficient level of accuracy for first time refractions to reduce the number of retests
I ensure record cards and referral letters are completed in a clear and legible manner in line with The College of Optometrists guidelines
I ensure GOS claims are appropriate and that GOS forms are completed fully and accurately in a timely manner.
I ensure handovers are carried out competently with every customer to relevantly trained colleagues, including discussing the details on the record card and all recommendations
I support the Opticians team with dispensing, offering help and advice to patients choosing frames, spectacle lenses, contact lenses, non prescription eye wear, and eye wear accessories
I keep up to date and comply with College guidelines and General Optical Council regulations
I understand and deliver my accountability with regard to delegation and supervision and I ensure that appropriate levels of clinical care are maintained.
I have signed all current Standard Operating Procedures (SOP's) and have been validated on all current practice policies.
Safe and Legal record checks are completed daily ensuring robust next steps for all exceptions in place
I keep up to date with changes and developments within the industry and ensure all Continuing Education Training is completed
In my consultation room ensure all equipment is maintained for maximum effectiveness and all issues/problems are escalated in a timely manner
I'm aware of all targets and key performance indicators and understand my impact on these, and work with the Opticians Manager to improve them (conversions, average order value and appointments to capacity)
In the absence of the Opticians Manager,I will take responsibility for the practice.
I support the Opticians Manager around achieving green people key performance indicators

How I do it
I lead by example delivering great clinical care and customer service.
When not testing I am visible and engage with staff and customers
I deliver excellent service to every customer
I have a periodic one to one with my Opticians Manager to review progress of the
business and the key performance indicators
I care about people and treat everyone with respect
I help my team make the difference for our customers
I listen and respond to my team

Ideal Candidate

You must be a qualified Optometrist with a degree in Optometry and be a member of the General Optical Council

Strong communication and listening skills

Be able to demonstrate industry knowledge and experience of providing excellent care and service

Interest and passion to develop the business

Desire and commitment to do the best for patients and work with the store team to provide outstanding service and care

Organisation, attention to detail and confidence

Patient focused, friendly personality vital to ensure we offer a consistently great service

All job offers are subject to meeting the national Government requirements relating to undertaking relevant regulated activity with vulnerable groups and an Enhanced Disclosure Criminal Record Check by the Disclosure Barring Service.

About the Company

Tesco is the leading multichannel retailer in the UK, we have a vision; to lead the way in the modern world of retail & become every customer's favourite way to shop, whether they are in-store, at home, or on the move. The digital age has introduced a new era of retailing, one called the era of personalisation. We can personalise our offer and do so on mass scale, both online and offline, so the retail experience is seamless. We aim to become the best multi-channel retailer & need people who share our ambition to deliver for our customers; passionate people who take initiative and drive us forwards.

With more than 3,000 stores it is a fantastic opportunity to work for UK's number one retail company; you will be working in a fast paced environment to deliver outstanding customer care. A passion for healthcare and ability to influence a group of people with autonomy and flexibility to add value to decisions and meet targets based on your personal experiences are an essential.