Customer Proposition Analyst - Electrical & Entertainment

Job description

We offer excellent benefits that help make Tesco a great place to work. These include but aren't limited to:

- An annual bonus scheme which you can achieve up to 3.5% of base salary.
- Privilegecard (including a 2nd card for a family member) after 6 months service with 10% off most purchases at Tesco.
- A retirement savings plan - 4%-7.5% contribution rate
- Life Assurance - 5 x contractual pay
- Buy As You Earn Scheme
- Save As You Earn Scheme
- Tesco Car Purchase Scheme (provided by Alphabet).
- Deals & Discounts through Tesco including Tesco Mobile & Tesco Bank
- Deals and Discounts through many other external businesses

About The Job

The Customer Proposition team uses customer and market data to help the business understand its customers, and identify opportunities to improve trading performance. We work in a fast-paced commercial environment, with tight deadlines and an expectation of high standards. Nonetheless, the team is friendly and supportive, with a strong collaborative ethos and a focus on developing talent.

We are looking for a bright individual, who can analyse and interpret data within a commercial context and communicate findings in a clear and engaging way to the commercial teams. This is an exciting new role, so the successful candidate will need to be proactive and able to think creatively where there is not an established way of doing things.

Main Responsibilities

·  Process and analyse customer and market data to produce clear findings and recommendations for the commercial teams
·  Communicate analysis and relevant trends to stakeholders across the business
·  Manage the collation and communication of regular customer and market data to the commercial teams
·  Contribute to new customer proposition projects, managing relationships with both suppliers and internal stakeholders
·  Proactively seek out opportunities to add value to the business

Ideal Candidate

·  Strong Excel skills
·  Strong commercial awareness
·  A natural problem solver with the ability to understand and interpret data effectively
·  Good negotiator, with a focus on fostering positive relationships with the stakeholders
·  Clear writing and presentation skills
·  Ability to work proactively and manage own workload to tight deadlines
·  Attention to detail and critical thinking

Desirable experience

·  Experience working in a commercial retail environment
·  Data analysis
·  Strong Excel and Powerpoint skills
·  Experience working with data agencies (e.g. Dunnhumby, GfK etc)

About the Company

Tesco, one of the world's largest retailers with over 480,000 colleagues in 11 countries, we serve millions of customers a week in our stores and online.

Our operations in the UK are the largest within the Tesco group; with over 3500 stores we are now accelerating plans to deliver the most compelling offer for our customers with sharper prices, improved quality, stronger ranges and better quality.

Tesco offers much more than just great food ranges we also offer over 15,000 general merchandise products in-store, online and via Tesco direct.

Not only is our general merchandise range available in the UK but also across Poland, the Czech Republic, Slovakia, Hungary and Turkey. With over 1,100 stores across these locations we are the biggest multichannel retailer in Europe.

Desired profile

Ideal Candidate

·  Strong Excel skills
·  Strong commercial awareness
·  A natural problem solver with the ability to understand and interpret data effectively
·  Good negotiator, with a focus on fostering positive relationships with the stakeholders
·  Clear writing and presentation skills
·  Ability to work proactively and manage own workload to tight deadlines
·  Attention to detail and critical thinking

Desirable experience

·  Experience working in a commercial retail environment
·  Data analysis
·  Strong Excel and Powerpoint skills
·  Experience working with data agencies (e.g. Dunnhumby, GfK etc)