Process Analyst/Sr.Process Analyst-HRO

Job description

🔍New Delhi, India

📁
    Human Resources

📅 6910Total Views

📅 1800025HRequisition #

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Workforce Administration (WFA) - The work stream requires performing the HR transaction processing in any of the Data mgmt. tools pertainingto employee data Management and updation from Hire to Termination.
Duties and Responsibilities
·  Processing and Quality checking
·  Process reporting and training
·  Queue Allocation & Management
·  Update SOP and other process documents
·  Ensuring compliance of all internal policies
·  Process improvement
·  Providing timely updates to TL and onshore counterparts

Note: Applicants should be flexible working in shifts
Knowledge and Skills
·  Minimum 5-7 years' experience in service industry (preferably HRO)
·  Prior experience in HR Operations with ERP tool like SAP application knowledge (must)
·  Good communication, analytical and management skills
·  Proficiency in effort estimation
·  Effective/Accurate and timely reporting skills
·  Good command on MS Office applications (MS-Excel, MS-Word)
·  Ability to multi task and should be a self-starter
·  Ability to handle difficult client situations and derive strategic solutions
Behavioral Competencies

Competencies

Expected Proficiency Level

Developing

Proficient

Advanced

Communicates with Impact

✓

Applies Critical Thinking

✓

Drives for Results

✓

Creates Solutions

✓

Pioneers New Approaches

✓

Builds and Maintains Relationships

✓

Develops Self

✓

Education:
·  Graduate (any stream)