Customer Service Representative (*Internal Mobility Only)

Job description

Position description

Posting title

Customer Service Representative (*Internal Mobility Only)

Regular/Temporary

Regular

Job description

Work Location : Ang Mo Kio BHQ Site, at 5A Serangoon North Avenue 5 Singapore 554574

 

Fulfilment of sales orders for multiple customers in Asia Pacific region.

 

Daily job functions include:

- Management of Backlog

- Liaising with customer on forecasts, demand and supply

- Management of logistics to ensure timely delivery to customer

- Creation / maintainance of customer codes

- Create & follow up on returns, claims, credit notes, accruals, invoice

 

Infrequent business travel will be required.

 

Ad hoc support after work hours / weekends / public holidays might be necessary during peak season.

 

Profile

- Pro-active, hardworking individual

- Able to work autonomously and has self discipline

- Must possess integrity 

- Good organizational skills and able to prioritize tasks

- Flexible and open to changes

- Able to handle some level of stress due to demanding nature of end customer

 

- Familiar with ST current systems: STAM, CLS, AHLR, Memphis. RMS, CMUI, PRIS, BOXI

- Proficient in MsOffice, especially Excel

- Strong English communication skills (spoken and written); Ability to speak in Mandarin would be a good; If able to speak Vietnamese, Japanese or Korean would be advantageous.

- Experience in supply chain/planning would be a plus

 

 

 

Position location

Job location

Asia-Pacific, Singapore, Ang Mo Kio

Candidate criteria

Education level required

4 - Bachelor degree

Experience level required

2-5 years

Languages

·  English (3- Advanced)
·  Chinese (Mandarin) (1- Basic)

Requester

Desired start date

01/04/2019