Technical Support Engineer - France M/F/D

Job description

About

AB Tasty is a global leader in AI-powered experience optimization solutions, enabling brands to personalize, experiment, recommend, and search to deliver exceptional experiences across their websites and apps.

Our integrated platform offers web and API-based solutions that help companies align their digital, e-commerce, and product teams, maximizing digital impact to create seamless and engaging experiences for their customers.

At AB Tasty, we are committed to continuous innovation and exploring cutting-edge technologies to ensure we provide state-of-the-art solutions. Every project is an opportunity to push boundaries and make a real impact on user satisfaction.

Leading brands such as Kering, McDonald's, L'Oréal, Disneyland Paris, and LVMH use AB Tasty's platform to achieve their revenue goals by maximizing the impact of their digital initiatives.

Since our founding in 2009, AB Tasty has established itself as a key player in the industry, with offices across North America, Europe, and Asia Pacific (Australia and Singapore). We foster a collaborative environment where teams work together to exceed expectations and deliver tangible results for our clients.

Job Description

WHO WE ARE

Ready to shape the future of digital optimization with a global leader in AI-powered experience solutions? We invite you to join AB Tasty on our mission to help brands sell better by creating positive user experiences across all digital properties!

Since our founding in 2009, we've partnered with over 1000 clients, including renowned brands like Kering, McDonald’s, Ulta Beauty, L’Oreal, Disneyland Paris, and LVMH among others. With a presence in 8 countries across 3 continents, our team of 300+ passionate individuals is dedicated to building the internet of the future.

At AB Tasty, we're more than just a company – we're a community. Joining AB Tasty means becoming part of a diverse, dynamic team that values innovation and growth.

Our company culture is at the heart of everything we do. We have our core values that shape our daily interactions and guide us in our mission:

· 
We bring client satisfaction

· 
We are impactful

· 
We go above and beyond

· 
We live one team, one dream

We’re committed to creating a workplace where everyone feels empowered to share ideas, take risks, and make an impact. We also know that a happy team is a productive team, that’s why at AB Tasty, we’re not just about delivering top-notch digital experiences - we’re committed to nurturing our team and their professional journeys.

Learn more about AB Tasty and our teams:

· 
About Us

· 
Your Journey with Us

· 
AB Tasty on Welcome to the Jungle

THE TEAM

Join our dynamic TSE France team in Paris . Help brands optimize digital experiences with hands-on support, collaborate globally, and ensure reliable AB Tasty integrations.

Tech Stack:  Python, JavaScript, AWS, Google Cloud
Collaboration tools: Tools: Slack, Jira, Confluence, and more
Travel: occasional travel to client sites or team-building events

YOUR MISSION

· 
Own the implementation of A/B tests, personalization campaigns, and Recos&Merch use cases by providing hands-on technical support—particularly in environments with dynamic content (e.g., Angular, React.js) and custom JavaScript.

· 
Contribute to the implementation of the Recos&Merch product by:

· 
Integrating and validating product catalog feeds

· 
Defining and creating custom product fields

· 
Developing and troubleshooting front-end recommendation blocks

· 
Build and maintain effective collaboration between clients and internal teams by assessing technical feasibility, gathering and clarifying requirements, and ensuring smooth platform integration.

· 
Drive technical excellence by identifying optimization opportunities, recommending best practices, and ensuring that delivered solutions align with both client objectives and product capabilities.

· 
Lead campaign feasibility assessments and advise on implementation approaches that maximize performance, reliability, and platform compatibility.

· 
Partner with the Customer Success team to support technical pre-sales discussions, onboard new clients, and resolve complex or escalated issues.

· 
Act as a trusted technical advocate, translating client needs into actionable solutions on AB Tasty’s platform through clear guidance, proactive support, and timely troubleshooting.

WHAT YOU'LL BRING

· 
Proven experience in JavaScript, HTML, and CSS; familiarity with Python and modern development environments is a plus.

· 
Confidence in assessing campaign feasibility, resolving technical issues, and communicating effectively in cross-functional and client-facing contexts.

· 
Eagerness to learn and grow in a fast-paced environment, contribute creative technical solutions, and continuously explore new web and marketing technologies.

If you don’t meet 100% of these qualifications, tell us why you’d still be a great fit for this role in your application!

WHY YOU'LL LOVE IT HERE

· 
Make a real impact: directly influence our success and be a player in the company's growth

· 
Ownership & autonomy: we believe in trust - no micromanagement, just the freedom to excel and take charge of your own journey

· 
International culture: collaborate with a diverse, global team across 8 countries

· 
Accelerate your career : we offer vast opportunities for professional development, education, and upward mobility

· 
Flexible work: enjoy a balanced work schedule, with up to 3 days of remote work per week

· 
Centrally located office & various perks: work in a vibrant space in the 3rd arrondissement of Paris, and enjoy various benefits: meal vouchers (Swile), health insurance (Alan), mobility and Well Pass (Ex Gymlib) passes, additional days off, and support for remote working expenses

INTERVIEW PROCESS

· 
Discovery interview

· 
Technical Test

· 
Hiring Manager interview

· 
Final meeting

DETAILS

· 
Contract: Permanent full-time

· 
Location: Paris

· 
Remote: up to 2 days/week

Additional Information

·  Contract Type: Full-Time
·  Location: Paris
·  Possible partial remote