Digital Learning & Documentation Intern - M/F/D

Job description

About

AB Tasty is a global leader in AI-powered experience optimization solutions, enabling brands to personalize, experiment, recommend, and search to deliver exceptional experiences across their websites and apps.

Our integrated platform offers web and API-based solutions that help companies align their digital, e-commerce, and product teams, maximizing digital impact to create seamless and engaging experiences for their customers.

At AB Tasty, we are committed to continuous innovation and exploring cutting-edge technologies to ensure we provide state-of-the-art solutions. Every project is an opportunity to push boundaries and make a real impact on user satisfaction.

Leading brands such as Kering, McDonald's, L'Oréal, Disneyland Paris, and LVMH use AB Tasty's platform to achieve their revenue goals by maximizing the impact of their digital initiatives.

Since our founding in 2009, AB Tasty has established itself as a key player in the industry, with offices across North America, Europe, and Asia Pacific (Australia and Singapore). We foster a collaborative environment where teams work together to exceed expectations and deliver tangible results for our clients.

Job Description

WHO WE ARE

Ready to shape the future of digital optimization with a global leader in AI-powered experience solutions? We invite you to join AB Tasty on our mission to help brands sell better by creating positive user experiences across all digital properties!

Since our founding in 2009, we've partnered with over 1000 clients, including renowned brands like Kering, McDonald’s, Ulta Beauty, L’Oreal, Disneyland Paris, and LVMH among others. With a presence in 8 countries across 3 continents, our team of 300+ passionate individuals is dedicated to building the internet of the future.

At AB Tasty, we're more than just a company – we're a community. Joining AB Tasty means becoming part of a diverse, dynamic team that values innovation and growth.

Our company culture is at the heart of everything we do. We have our core values that shape our daily interactions and guide us in our mission:

·  We bring client satisfaction
·  We are impactful
·  We go above and beyond
·  We live one team, one dream

We’re committed to creating a workplace where everyone feels empowered to share ideas, take risks, and make an impact. We also know that a happy team is a productive team, that’s why at AB Tasty, we’re not just about delivering top-notch digital experiences - we’re committed to nurturing our team and their professional journeys.

Learn more about AB Tasty and our teams:

·  About Us
·  Your Journey with Us
·  AB Tasty on Welcome to the Jungle

THE TEAM

As part of our Product-Led Growth (PLG) initiative, AB Tasty is launching a new onboarding and training journey to help new users get the most out of our platform. We are looking for a motivated intern to join the Documentation team and help create learning paths, training modules, and update the Help Center to better serve this new audience.

YOUR MISSION

·  Contribute to the design of learning paths and training modules for new users (define steps, write content, structure interactive modules)
·  Update and enrich the Help Center documentation to address new user needs (FAQs, step-by-step guides, tutorials, videos, etc.)
·  Work closely with Product, Customer Success, and Marketing teams to identify user needs and adapt content accordingly
·  Participate in user segmentation and onboarding personalization brainstorming
·  Suggest ideas to improve the learning experience, customer satisfaction and gamification to boost skills development
·  Content publication and metrics monitoring

WHAT YOU WILL BRING

·  Studies in communication, documentation, digital learning, UX writing master or similar

·  Excellent writing skills in English

·  Interest in tech, SaaS, and user experience

·  Team spirit, curiosity, autonomy, and organizational skills

If you don’t meet 100% of these qualifications, tell us why you’d still be a great fit for this role in your application!

WHY YOU WILL LOVE IT HERE

·  Discover the inner workings of an international SaaS scale-up: gain unique insights into how a fast-growing tech company operates on a global scale
·  Take part in a strategic and innovative project: contribute to initiatives that shape the future of our business
·  Develop skills in digital learning, product onboarding, and documentation: enhance your expertise in key areas that drive user success
·  Work in a friendly and dynamic team: join a supportive group where collaboration and positive energy are at the heart of everything we do

DETAILS

·  Contract : 6-month internship
·  Location : Nantes

Additional Information

·  Contract Type: Internship
·  Location: Nantes
·  Possible partial remote