Customer Excellence Intern

Job description

About

Veeton is building the AI-powered photo studio for fashion . Our platform helps brands generate high-quality on-model visuals from simple garment shots — all without traditional photoshoots.

Co-founded by Flore (HEC), Christian & Tristan (École Polytechnique), we're a VC-backed startup at the intersection of deeptech and fashion. Our mission is to revolutionize how fashion visuals are created. Our ambition is to become the go-to platform for brands and reach  10M in revenue within 2 years .

A Few Highlights:

· 
Raised  2M  from top-tier VCs and deeptech investors

· 
Trusted by 60+ brands including  Monoprix ,  Lee Cooper , and  Showroomprive

· 
Awarded by  Future 40 ,  Forbes 30 Under 30 ,  Microsoft GenAI Studio , and more

Job Description

Customer experience is at the heart of our product. As  Customer Success Intern , you’ll be responsible for building the systems, tools, and content that empower our users to succeed on their own — and feel supported every step of the way.

What you’ll do:

· 
Build and improve our  Help Center  so that users can find answers before even opening a support ticket

· 
Create  tutorials and help content , in collaboration with the comms and product teams

· 
Help set up and structure our  ticket management system : from choosing the right tool to writing first responses and solving real customer issues

· 
Be part of building a service culture like  Alan’s  — human, clear, structured, and caring

You’ll work closely with Flore (CEO) and our tech team to create a  top-tier customer care experience .

Preferred Experience

Your Profile

· 
Resourceful, analytical, and comfortable writing clear content in  English and French

· 
You enjoy  talking to customers  and understanding their real problems

· 
You love things that are well-organized, efficient, and easy to use — and you’re ready to help  build structure from scratch

· 
Curious about SaaS tools and inspired by the best-in-class support experiences

Why Join Us?

· 
Ownership from day one on key pillars of customer success

· 
Learn about product, UX, and user support in a deeptech startup

· 
Work in the heart of Paris, in our Sentier office

· 
Panier-repas , 50% transport, and a dynamic, collaborative team

Recruitment Process

· 
Send your resume or LinkedIn profile to  hiring@veeton.co

· 
First call with Flore

· 
Short assignment

· 
Final chat with the founders

Additional Information

·  Contract Type: Apprenticeship (Between 6 and 24 months)
·  Start Date: 01 September 2025
·  Location: Paris
·  Education Level: Fourth-Year University Level
·  Experience: > 6 months
·  Occasional remote authorized
·  Salary: between 1000 and 1500 / month