Customer Success for a fast-growing Startup (Internship)
Praktikum AUSTRIA
Job description
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Customer Success for a fast-growing Startup (Internship)
€1 150 - €1 700 mensuels
· Accolade Pro
· Mixtes (Warszawa, Pologne)
· 07 janv., 2026
STAGE Business Development Ventes
Description
Location: Hybrid either in Gdansk or Warsaw, Poland
Type: Full-time | Early-stage with growth path
This is your chance to join a promising Fitness Startup!
We’re Accolade Pro, a fast-growing startup building the most intuitive gym sales software for large fitness operators. We launched in 2024, we’re already working with top-tier brands across Europe.
Our vision? Help gym owners run better businesses through data, automation, and simplicity.
Now we’re looking for someone special to own the customer experience and grow into the Head of Customer Success role as we scale. If you're someone who gets energy from working closely with clients, improving processes, and shaping the product, keep reading.
The role:
·
Train new users and make them fall in love with our product from day one.
·
Onboard new clients and set up their Accolade Pro CRM in a way that solves real problems.
·
Support clients daily, acting as both a problem-solver and a trusted advisor.
·
Monitor product usage and step in as a proactive consultant to help them unlock more value.
·
Gather and channel feedback to our product/dev team to help improve features.
·
Write clear, useful release notes and update communications that help users adopt new features fast.
·
Generate new leads from clients referrals
Entité
Accolade Pro
Date de début
02 mars, 2026
Expérience
Junior
Profil
♀️ Who You Are
·
Ideally, you’ve worked in customer success, onboarding, support, or product-facing roles in a SaaS or tech environment.
·
You’re entrepreneurial — you spot gaps, solve problems, and don’t wait for permission.
·
You’re tech-savvy enough to configure software with clients, explain things clearly, and talk to developers when needed.
·
You’re a great communicator, whether in video calls,WhatsApp or a Slack thread.
·
You care about people — you want clients to succeed, not just get answers.
Bonus if you’ve worked in startups or B2B SaaS — or have experience in the fitness industry.
Other languages' pro-efficiency are a plus.
Salaire
1150 - 1700 euros
Durée (Mois)
4 - 12 months
Langues à maitriser
French, English
Niveau de maitrise
C1 minimum
Bon à savoir
Why Join Now
Get in early and help shape a product and company from the ground up.
Have a real career path to Head of Customer Success — not just a title.
Work closely with the founders and dev team, and make your mark on our customer experience DNA.
Enjoy flexibility, trust, and the freedom to move fast and make decisions.
Competitive salary + sport card and private healthcare + a team that actually gives cares
How to Apply
Send us a short note telling us why this sounds like you — and include your CV or LinkedIn.
corentin.bernard@accolade-pro.com
Télétravail
Partiel
Video Youtube