Spanish Speaking Customer Support Agent - Athens, Greece
CDI Αθήνα (Δήμος Αθηναίων)
Job description
On behalf of our client, we are looking for French speaking Customer Support Agents to work in Athens, Greece!
You will be asked to:
- Interact effectively with existing customers via Calls, E mails or Chat in English
- Handle customers' complaints and issues with patience and empathy.
- Be able to solve efficiently all the technical issues.
- Record details of customer contacts and actions taken.
Benefits :
- Competitive monthly salary as well as a monthly performance bonus
- Excellent relocation support
- Extra payment for Night shifts, Overtime, Greek Holidays & Sundays
- Ongoing paid training using the latest technologies
- Both private and public health insurance coverage
- In house doctor
- On site canteen
- Casual dress code
- Employee Relations team to help new hires integrate in the Greek lifestyle and culture
- Fun team activities inside and outside the company
Job Requirements
- Native level of Spanish, fluent level of English
- Strong tech skills and familiarity with new technologies.
- Availability to work in rotating / night shifts and on holidays / weekends.
- Willingness to work in a fast paced environment.
- Advanced communication / soft skills.
Desired profile
You will be asked to:
- Interact effectively with existing customers via Calls, E mails or Chat in English
- Handle customers' complaints and issues with patience and empathy.
- Be able to solve efficiently all the technical issues.
- Record details of customer contacts and actions taken.
About Spot On Connections
SpotOn Connections offers international recruitment solutions and career consultancy for all industries across Europe. As an International Recruitment Consultancy, SpotOn Connections is committed to provide a quality driven recruitment solution to our candidates and clients. Our aim is to be consistent and transparent through our highly successful 30 steps. The 30 steps ensure that we match the best candidate to the right client.